Firestone Complete Auto Care

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One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 421 Union Ave NE, Renton, WA 98059, USA

Phone: (425) 496-7597

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State: Washington

Zip Code: 98059

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Reviews

I came in to change my tires which took 8 hours. But that wasn't the problem. They did an inspection I didn't ask for and when I got my car back the ventelation was no longer working. I remembered they said they checked the air filter and I called back to ask them about it and he claimed he did nothing but change the tires. It didn't make sense considering he said he had done an inspection hours before. The air filter is in the car, he must've gone in. Anyway, he said he'd only check my car if I paid a fee of $100. This would not include fixing the problem. I later found out something was moved around the air filter and it was indeed tampered with. He took zero responisbility and continuously laughed in my face when I asked him to please check it. I wouldn't recommend this place, considering he had poor customer service and contradicting himself multiple times. It's not like he gave a customer a wrong order at a restaurant, he broke something in MY car which could've been expensive to fix. I would give them a zero if I could.

 9 years ago (24-04-2017)

Just got my oil change here. They charged me $95 after tax because I needed full synthetic oil for a turbocharged car. Normally I can go to Volkswagen and pay around $60 - and they'll wash/vacuum my car. Huge rip off. Also, I'm suspicious of them taking my car for a joy ride after saying, "this must be a fun little car!" and missing nearly a quarter of a tank of gas when I picked it up. I'll stick to Volkswagen, thanks Firestone!

 10 years ago (22-02-2017)

Great customer service and there are plenty of places to eat or shop within walking distance whlle you wait.  

 9 years ago (23-04-2017)

I called and asked for a price on 12mm1.5 lug nuts. I was told I would have to call an auto parts store. Online, said they were open. Walked over there in snow and rain. Yes, literally snow rain mix. As I shake out my umbrella, I try the door. Locked. Two people just stared at me. If someone is walking in snow and rain, I would help them out. Not Firestone.

 10 years ago (05-02-2017)

They are always willing to help. Little expensive than I thought.

 9 years ago (31-05-2017)

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Firestone Complete Auto Care

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