Gerber Collision & Glass

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Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Address: 365 Rainier Ave N, Renton, WA 98057, USA

Phone: (425) 430-0498

Website

moc.noisillocrebreg@ofni

State: Washington

Zip Code: 98057

Update Info

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Reviews

After a month of having the truck back I'm having problems. Multiple calls and being told I would be called back never happens. Don't go to this location! I just want my truck fixed and now taking it elsewhere even tho they "cover the work they do" because I can't even get a call back.

 8 years ago (04-04-2017)

They took excellent care of my baby, she looks AWESOME!!!! THANK YOU GUYS SO VERY MUCH!!!! 

 8 years ago (22-06-2017)

Waited over one week to have a technician come out to repair my glass. After about two hours of him trying to wiggle the glass into place he said he thinks it's the wrong glass. Called the call center only to tell me I have to wait another week for a new appointment. Thanks for also keeping my car running for two hours and wasting my gas.

 9 years ago (05-01-2017)

It's a known fact that a car is never the same after an accident, and this shop makes that a true statement. I have had the misfortune of visiting this place for three separate accidents (thankfully no one was hurt in any!) The first two were minor and admittedly, the shop did a good job. So when our car was sideswiped by a genius that can't work a left turn lane, this was the first place I thought of.  And so the trouble began.

I was told on several occasions that the car was done.  I'd gas up the rental in preparation to return it, and head over to the body shop to take a look.   Every time I'd find 3 things wrong and point them out.  They promised to fix them in a few days.  I'd get another call, repeat the process and find only 2 things have been fixed, and new problems created.  New dents, missing exterior trim pieces, and my personal favorite: clear overspray on all driver side windows.  I didn't discover that one until the sun hit them and turned the windows opaque while I was checking the blind spot/merging.  

A weeklong project took a month of back and forth to get the car where it should be, and there is still a paint line I'm not happy with.  Also, based on some marks on the inside, I'm fairly certain the car spent time in the rain while missing glass.

I was told by the front office staff not to leave negative feedback on the corporte survey since it would dock their pay.  That is either a terrible policy or I'm being told a story.  Save your time and take your buisness elsewhere.

 9 years ago (17-05-2016)

Needed a windshield replaced. Seal was leaking over the fuse box, so I didn't want to drive the car. Scheduled for 1 on a Thur. Somehow we didn't connect even though I was home & waiting.  Rescheduled for the next Mon. Raining, so the window guy said someone would call to reschedule. No call! 2 good days passed but water was still leaking into the car. Finally called another window repair service. They came out when they said they would and fixed the windshield. Still haven't heard from Gerber!

 10 years ago (16-12-2015)

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Gerber Collision & Glass

Reviews, get directions and contact details for Gerber Collision & Glass

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