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Reviews, get directions and contact details for GameStop

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GameStop is the world's largest video game retailer. With over 6,100 stores located throughout the United States and 17 countries, we are the retail destination for gamers around the world.

Address: 2100 Hamilton Place Blvd #111, Chattanooga, TN 37421, USA
Phone: (423) 899-1899
State: Tennessee
Zip Code: 37421


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
This store is a joke. Before launch of Switch, I asked if I could have someone pick it up or if they could deliver to my store in the mall because I was going to be on vacation until the 5th. They said no because I need to verify ID with pre order for security reasons. So I had to cut my vacation short to get it because they even warned me that if I don't pick it up quick, it could go to someone else. So I pick up for Switch today and what do you know... I didn't get IDed. I literally could have had someone pick the damn thing up and enjoyed the rest of my vacation. I will travel a 100 miles before I come to this store again. Even with me working in the same mall, never again will I be in there. 9/26/2017 Associate won't make an exception when I bought something on 8/25/2017
8 years ago (26-09-2017)
Derek and Chris the managers are the absolute worst customer service oriented managers I have ever met in my life never go to this store I should’ve read the other reviews before going myself considering they have more one star reviews than anything else terrible experience
8 years ago (22-11-2017)
I came on Wednesday to get a Nintendo switch and they said they hadn't received there shipment of switches yet, but that they'd be there getting them tomorrow so I woke up today and sat there for an hour waiting with four other people for them to open and a employee (not gonna name any names *cough* Chad *cough* )shows up and says "we sold them all on Tuesday" and we asked how this error happened, and he said his sister and him run the shop and that she was working yesterday and he was doing Tuesday and she didn't hear they got the shipment which is complete crap because it was a male working yesterday. This guy was reserving the ones coming in stock today for his friends is what I'm thinking. This places employees are jerks and terrible people also I'd love for you guys to reply to this and hear the excuse for this
8 years ago (23-03-2017)
Every time I go to this gamestop to buy a used game, it is scratched to hell and back and does not work. This store is bad about doing that.
10 years ago (15-07-2015)
the trade in value is so low its not even worth it to trade in games that are for ps2,xbox(original),or gamecube.If it isnt a xbox 360 game,ps3 game,or a Wii game your not getting any good money for it..but other than that its great
17 years ago (28-11-2008)
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