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Reviews, get directions and contact details for Genesis Health Clubs - Lee's Summit West

Genesis Health Clubs - Lee's Summit West
Address: 178 NW Oldham Pkwy, Lee's Summit, MO 64081, USA
Phone: (816) 272-5204
State: Missouri
City: Lee's Summit
Zip Code: 64081


Opening Hours

Monday: 5:00 AM – 11:00 PM
Tuesday: 5:00 AM – 11:00 PM
Wednesday: 5:00 AM – 11:00 PM
Thursday: 5:00 AM – 11:00 PM
Friday: 5:00 AM – 10:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 7:00 AM – 8:00 PM


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Reviews
This used to be a great club, then Genesis took over. We belonged to this club for 10 years and saw it go from Summit Fitness, Aspen, Golds and then Genesis. As the club (and personnel) went downhill we sought a new club. Thankfully Planet Fitness opened a location where the staff is pleasant, present and empowered. The gym is 10x better than the retread that is Genesis. Genesis is kind of like the Blockbuster of gyms. Old school thinking and approach to managing a growing business. Their contracts and the way they are explained by their staff do not align. They lack training and genuine leadership. We just resolved a dispute (paid a ransom) with them over our termination with their club. To put it lightly, they do not care about their members. I would not recommend Genesis to anyone I care about.
7 years ago (09-05-2018)
If I could rate 0 stars I would. I went to this gym location every since I was a kid in high school learning out to workout when it was Summit Fitness. All of the gyms since them were decent. But since they became Genesis it has by far been the worst gym I have ever been a member of. It is filthy and disgusting. If you go to the leg machines like the leg press for example, you will notice an ungodly amount of leg hairs, toe nails, and other types of hair that I don't want to know what part of the body they came from. You will also find that in between the mats by the dumbbells. For the price they charge you'd think they would have a decent cleaning crew. On top of all that, after I cancelled I was charged for the next month and they wouldn't refund my money because I have to give them a "30 day" notice. Well the employee that went over all of the cancellation paperwork with me never mentioned this. I hope my one month payment was worth you guys getting blasted on every website you can possibly write a review for. It disgusts me that you ruined the gym I was so passionate about growing up to the point that I had to cancel and join another gym.
7 years ago (26-04-2018)
My gym is THE BOMB! Everybody there is nice. The staff is always encouraging and tons of the members are, too! I’ve gotten so far off track but every time I get back in the groove it’s because once I finally get in there, the positivity is unmatched! Great place to workout! You know what? I THINK I’LL HEAD IN TODAY! Love my gym!
7 years ago (09-02-2018)
Edit 2/25 from 3 to 1 star. They charged me for another month, two weeks after canceling. They say that is their policy and it's part of the contract but my contract with Aspen the prior owners didn't have this stipulation. Original review below: This gym is only OK. It was incredible as Aspen and began its fall when it became Gold’s. Genesis, the now third owners in so many years, has continued the negative trend so I decided to go to the Lee’s Summit community center instead. I called Genesis today to cancel but they require you to go into the gym to do that. This is the final nail in the coffin for a once great gym. If things don’t work out with my trial at LS Community Center I most certainly won’t be back. Plenty of other gyms in town…
7 years ago (25-02-2018)
I just started using the Lee's Summit Genesis gym, and I love it so far. The staff is friendly, helpful and professional. There is so much equipment to meet all my needs and a list of group classes included to give some extra challenges is my workout routines.
7 years ago (06-04-2018)
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