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Gerber Collision & Glass

  1. Ohio
  2. Stow Car Repair

Reviews, get directions and contact details for Gerber Collision & Glass

Gerber Collision & Glass

Story

Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Address: 5130 Hudson Dr, Hudson, OH 44236, USA
Phone: (330) 342-1077
State: Ohio
City: Hudson
Zip Code: 44236


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
My husband brought his vehicle here and they did a great job! There was a little miscommunication at first, but the Manager, Brian, went above and beyond to correct that, as well as provided exceptional customer service and quality. We would recommend!
7 years ago (26-03-2018)
Don't bring your car here if you need it any time soon. My experience here has sucked. I was in a moderate accident and had my vehicle towed here at dealership recommendation. It took over a week for the vehicle to even be looked at. It sat in their lot with no parts ordered or an inspection to see what needed done for that whole time. Once it was inspected, work started and deadline after deadline has been missed. Calls are rarely returned. I had to show up just to find out what was going on after a week. Now, unnoticed damage was found and will need to be looked at. I've been without my car for 4 weeks now. These guys are known for quality work, but the best mechanical repair in the world doesn't matter if I don't have the car!
7 years ago (11-01-2018)
The experience of having this shop work on our car was absolutely terrible. Our car was transferred to this shop from the shop in Warren, OH. It might as well have fallen into a black hole. We received NO communication from the shop. MULTIPLE delivery dates came and went with no one telling us what was going on. Our car was gone for over a month. And when it finally made it back to the Warren store it was discovered that multiple things weren't fixed. It had to stay at the Warren store even longer to fix everything this store failed to fix. The service level we've had was horrendous. If I could give less than one star, I would. This will be the last time any of my cars will go to a Gerber shop. I can't believe the treatment and the level of apathy we received at every stage of this process. We've informed or insurance of the ordeal. They have promised us they will be starting an investigation of their repair network. I hope that this will be the last time they direct anyone to this shop.
8 years ago (20-12-2017)
Amazing, very impressed with their work and communication! I recommend them to anyone, will definitely use them from now on!
8 years ago (16-11-2017)
Car looks like new. Timely service.
8 years ago (25-11-2017)
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