Grand Appliance and TV

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About

Grand is a family-owned appliance, electronics and mattress retailer with showrooms located in Chicagoland, Milwaukee, Madison, Indianapolis, Appleton and Davenport.

Story

Grand Appliance and TV is a family owned appliance, mattress, and electronics retailer with locations in Illinois, Indiana, Iowa and Wisconsin. Our goal is to provide the industry's best buying experience. This includes building well-crafted showrooms, training expert salespeople, offering professional delivery and installation and providing hands-on customer service throughout the process and beyond. Visit a showroom today to experience the Grand difference for yourself.

Address: 240 Peterson Rd, Libertyville, IL 60048, USA

Phone: (847) 549-9807

Website

moc.vtdnaecnailppadnarg@ellivytrebil

State: Illinois

Zip Code: 60048

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

The buying experience was great. Calm, quiet atmosphere, talk with the gal, pull up some internet comparables on my phone, very reasonable negotiation, get a reasonably fast delivery date, buy it, walk out. All in about 20 mins. So assuming the delivery and installation goes well tomorrow, my 5 star rating with stick!

 7 years ago (12-01-2018)

I was in Grand appliance and had the best Sales associate ever! Rob was wonderful and knowledgeable of the products that Grand has to offer. I love my new washing Machine!! The whites are white again and the time to do a load is quick! Not to mention also purchasing on the same day a new TV.  After having the New LG TV for about a week we heard a pop, I had called the Customer Service number for number and with in 24 hours I heard back from Rob and we settled the issue very quickly! Grand had offered us a new a new TV replacement. I couldn't be happier with my purchases. Grand appliance is amazing, they really take care of you with no hassle. Thank you so much Rob- sales, Justin and John in Customer service. We will be buying all our electronics and appliances from now on at Grand Appliance, I trust them completely.

 8 years ago (22-05-2017)

Purchased washer/dryer in July and am very satisfied.  Reasonable price and quick installation (and removal of old).   Salesman and installer were both very helpful.

 8 years ago (02-08-2017)

Nice selection of appliances, friendly and knowledgeable sales staff. Their regular prices seem a bit high but sale prices are competitive. I didn't make a purchase here but would return in the future if the need arises.

 9 years ago (04-01-2017)

My wife went there for our new home and was excited to get new appliances for our home. We lined up some great stuff and were excited to get them into our home prior to moving in. Grand had great prices, so we paid to get them installed and delivered right in time. Sadly, we found that we needed to make adjustments for sizing with the cabinetry. 

We went back to Grand and they were extremely rude and unhelpful in our attempt to find properly sized appliances. So much so, that we asked for a full refund after they stated they "didn't have any time today" to help us find alternatives. I just want to warn anyone that would go to this place, that you get what you pay for, and these clowns refuse to understand that serving a customer is much more than looking up a price match. 

You would expect a "locally owned" establishment would go the extra mile, but we were sadly disappointed.

 9 years ago (07-09-2016)

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