Helzberg Diamonds Outlet

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Address: 6800 N 95th Ave Suite 802, Glendale, AZ 85305, USA

Phone: (623) 872-6147

Website

State: Arizona

City: Glendale

Zip Code: 85305

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

i have been waiting for my wedding and engagement ring for five weeks now.  I sent it in to be soldered and cleaned and they handed it back after two weeks with two diamonds missing. The response to that was OH yeah that happens!!! Now its been three weeks and they are saying its because their jeweler had a heart attack... What jewelry store does not have a back up to their jeweler!!!  Gene the manager just laughed like a complete idiot when i told him how completely inexcusable this service has been. He told me that my rings are with another helzberg jeweler and unfortunately there is no priority.  But i was NOW getting superior quality service!   This company is a complete disaster and a joke.  Several diamonds have fallen from my ring. Their service is slow and now they just sit back with your belongings and act like its funny.  Dont shop here save yourself the trouble.

 7 years ago (17-11-2017)

I found the EXACT engagement ring set I wanted at 1/3 the price of Jared at this store last year. I've gone to this location to have them sized, sodered and inspected. The staff and jeweler has always been great and delivered what they've promised.

 8 years ago (29-04-2017)

Great customer service! The associate that helped me was helpful and super nice. I had gone to Kay Jewelers and they were rude! I'm so glad I came in to Helzberg because I found what I wanted and no one was rude!

 8 years ago (10-01-2017)

Took my wedding band in to get it sodered to my engagement ring. They had to send it out to have that done. I got it back a week later and it was completely crooked. The jewler seller lady said "well take some time and wear it for awhile and see how you feel" Uhm. No. This is my wedding ring and I'm not settling for this.  So they take it back to the Jewler in the store who reattached it but it's still not straight or even. So then they tell me they'll just order me a new wedding band, but I can't keep the one I originally got married with. I don't want that either. So then I was told to make an appointment after the Valentine's Day rush to speak with the Jewler again to see what he can do. And now the Jewler is out of the office till April. Never coming back here again. Don't trust them with your wedding rings, or anything. They'll mess it up.

 8 years ago (16-02-2017)

they have the most affordable jewelry

 8 years ago (20-06-2017)

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Helzberg Diamonds Outlet

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