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Reviews, get directions and contact details for Hertz

Hertz
Address: 3600 Gus Thomasson Rd #156, Mesquite, TX 75150, USA
Phone: (972) 686-8900
State: Texas
Zip Code: 75150


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Reviews
Wide variety of cars and SUVs are available for rental. Call your reservation in as early as possible to get the vehicle you want. Sometimes they have to call around to other locations to find the car you want and get it delivered to the location nearest you. Last minute request limit you to what's there on the lot. Also, it's a good idea to pay extra for their insurance where you have zero responsibility to the vehicle in case something happens. Very friendly and helpful staff. The only complaint I have is about the Lobby's appearance, it's dirty and dingy.
8 years ago (07-12-2017)
Worst customer service at this location every. I asked to be picked up from a paint and body shop the guy on the phone giving me the run around about calling another location, when he's only 9 mins away he was very dry on the phone like he didn't wanna be bothered just very poor customer service here I won't be back that's not how you treat customers. If you don't feel up to working stay at home.
8 years ago (28-08-2017)
I don't usually write reviews but when im very satisfied i do. My car needed repair and i needed a rental until its fix, i ended keeping Hertz rental for 3 weeks. It was a life saver, bottom line. Go see Justin, this guy had everything ready in minutes and answered all my questions. Very professional service, i would go back when in need of a rental again.
8 years ago (04-04-2017)
I have used this Hertz rental establishment last March they were very helpful. The pickup was extremely easy we were in and on our trip in less than 30 minutes. The drop off was just as easy. We will be definitely be using them again.
9 years ago (11-01-2017)
Called numerous times and the phone just rang and rang. No answer. My husband also tried to call and got nothing.
9 years ago (24-02-2017)
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