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Reviews, get directions and contact details for Hertz Local Edition

Address: 4165 Bardstown Rd, Louisville, KY 40218, USA
Phone: (877) 654-4796
State: Kentucky
Zip Code: 40218


Opening Hours

Monday: 12:00 AM – 11:59 PM
Tuesday: 12:00 AM – 11:59 PM
Wednesday: 12:00 AM – 11:59 PM
Thursday: 12:00 AM – 11:59 PM
Friday: 12:00 AM – 11:59 PM
Saturday: 12:00 AM – 11:59 PM
Sunday: 12:00 AM – 11:59 PM


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Reviews
very unpleasant experience!! Firstly, I arrived at 5:52 P.M (before closing time), they tried to refuse me and telling we are closed. After that they suggested me a car and asked me to be with them to look around the car with a cellphone flash light in the dark!! and mark the dents or scratches on a paper. At the end I realized that the car needed to be cleaned and washed off the dusts and birds poop!! So I waited almost 15 minutes for them to clean it. Finally when I got into the car, I found out the gas is not full and ask them to full it, they just told me bring it with the same amount of gas (but how should I estimate it??) It is a very weird place which I never will go back and suggest you not to go, even if you have to pay more at other rental car companies.
8 years ago (30-11-2017)
Awful! Manager lady incredibly rude to prospective customers.
8 years ago (11-09-2017)
These guys were extremely helpful every time we came by. Once we showed up without a reservation, and they had us on the road in 30 minutes. Dwayne is especially friendly, and pulled a few strings for us, saving us about $100 dollars on our last visit. Awesome crew, awesome service, and about half as expensive as the Hertz at the airport.
11 years ago (04-08-2014)
Awesome service. Came and picked me up and a good deal. Car was nice, even though it had low tire pressure
11 years ago (24-07-2014)
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