hhgregg

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Browse hhgregg's selection of TVs, computers & appliances in Duluth, GA. hhgregg Gwinnett is an electronics & appliance store with expert customer service.

Address: 2131 Pleasant Hill Rd #121, Duluth, GA 30096, USA

Phone: (770) 497-4979

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State: Georgia

City: Duluth

Zip Code: 30096

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Reviews

Lots of bad reviews, seems mostly by people trying to buy electronics. I don't recommend buying electronics for them. I generally only go there for appliances. Got a Propane grill for $100, complete Aluminum Patio furniture set w/umbrella, table and 4 chairs for $330.  The prices here are unbeatable if you know exactly what you want.  If you want a computer or something, just head down to the Microcenter down the street.

 9 years ago (30-07-2016)

Walked around for half an hour, with no less than 10 staff hanging around the middle of the store, and finally went up to try to figure out how much a couch was in the outlet part of the store. When they didn't come back I went to the middle and was told from across the way it was sold. I was curious and asked how much it sold for, and then I heard one lady say that it wasn't sold. So then another woman comes with a notepad, walks over to the back with us and then says it was actually original price and they place couches all over the store. Unprofessional and uncooperative. Get it together hhgregg. I remember why I don't go here. 

 10 years ago (15-08-2015)

The manager does not know the products he sells and he treats his employees poorly. I asked for a ventless dryer and I was told multiple times they don't have the product even though we were standing next to two. The employee selling me the product was nice but he was new and mentioned multiple times this was his first time. When he asked for help from his manager, the manager would berate him in front of me for not knowing how to do things when it was obviously the employees first time using the program. After they ran the bill, I was automatically charged for a dryer kit but a ventless dryer does not need a dryer kit and the manager did not believe it was ventless and needed visual proof. It took 2-3 hours for the whole process. 

 9 years ago (01-06-2016)

I would say the service sucked but honestly there was no service! Everyone sits in the middle desk just talking. I purchased an open box computer because they didn't have any new ones, and when I get home the computer has an account on it and of course I can't use it unless I knew the password. I called back to see what they could do for me, I honestly believe my dog would've understood me better regarding my problem with my new computer, so I spoke with the manager and his advise was GOOGLE how to reboot my computer... I have had a credit card with this company for 5 years now and all I want to do is pay it off and close! Wouldn't recommend my worst enemies to go to hhgregg ESPECIALLY this location!!!

 10 years ago (14-10-2015)

I'm not going back to this  store customer service is very bad un profeccional  store look clean but employees need training about treat customers y was ther today try to buy washer but the experience was really bad I had to leave de estore immediately 

 9 years ago (07-03-2016)

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