hhgregg

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hhgregg Murfreesboro offers a comprehensive selection of TVs, computers, appliances & home furnishings. We are an electronics & appliance store in Murfreesboro, TN.

Address: 468 N Thompson Ln, Murfreesboro, TN 37129, USA

Phone: (615) 995-7141

State: Tennessee

City: Murfreesboro

Zip Code: 37129

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Reviews

I went to this store on 3/31/17 to buy a new washer and dryer. The store was completely trashed. The floor was coming up in several places, the appliances were dirty, and everything just looked unorganized. They only had a handful of washer and dryer floor models to look at, and very few of them were matching sets. My wife and I were there for about a half hour and none of the 3 sales associates that were standing at the counter bothered to acknowledge that we were even there. They looked like they were too busy playing on their phones. We ended up leaving and going to Home Depot and buying a set from them. This store looked like they were going out of business, and if they don't make some changes, I would say they aren't far from that happening.

 8 years ago (01-04-2017)

We needed a washing and dryer set right away and were able to get ours three days later with no issue.

 9 years ago (19-12-2016)

This was honestly the worst customer service experience I have ever been through. I ordered a set of kitchen appliances for a Labor Day sale and still do not have them all nearly a month later. There have been multiple delivery issues, trucks breaking down, back-ordered models, etc. It is truly unbelievable. To make matters worse their sales manager Patrick has no clue what he is doing. He has lied to me numerous times about the status of my order and still cannot give me a definite time when it will be at my house. I will never purchase anything from this company again and will be filing a formal complaint with their corporate office.

 9 years ago (30-09-2016)

Been here a few times and had a good experience.  Looks like store is going out of business now though.

 8 years ago (10-04-2017)

Have spent around $8000 at this store busing all new appliances for my home.
First off bought a Sony surround sound system which continues to short out hdmi cables tried returning only to hear that it was past 30 days and I couldn't.
Now I have a glass top electric stove which I bought the stores warranty with at time of purchase and was told by the sales guy it covered everything including accidental damage as I was concerned that it might get damaged after reading some stories on the glass breaking when stuff was dropped on them.
Well this happened and now they tell me they don't cover it and I'm out $1000 for the stove and the money of the unless warranty this.
This is the first review I have ever written about anything and it needs to be understood don't trust them and don't give them your money.

      
      
      
 9 years ago (11-04-2016)

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