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Electronic Express

  1. Tennessee
  2. Tennessee Electronics Store

Reviews, get directions and contact details for Electronic Express

About

Since 1983 Electronic Express has been a leader in top quality, name brand electronics at exceptionally low prices. If you’re looking for the newest in electronic gear for your home, office, car or on-the-go, Electronic Express has it.

Address: 1701 Mallory Ln ste 400, Brentwood, TN 37027, USA
Phone: (615) 370-8650
moc.sserpxecinortcele@ecivres_remotsuc
State: Tennessee
City: Brentwood
Zip Code: 37027


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info
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Reviews
Walked in frustrated. Walked out excited! Found the store on Apple Maps only to drive there and find out it’s not there. Then called the number only to hear that the number was disconnected. So I drove to Best Buy. On the way to Best Buy, I noticed Electronic Express at its current location. However, I decided I wasn’t going there because the address was wrong. Well, long story short, the experience at Best Buy was so awful that I decided that Electronic Express couldn’t be any worse. So I went. That’s when I met Kyle! Let me tell you, Kyle goes the extra mile! He was super knowledgeable and and not pushy at all. I ended up spending way more than I wanted but he made the experience so great that I can’t wait to go back in a few weeks for some new speakers. Lastly, it’s easy to save a few bucks online but it feels so much better to actually deal with people who know what they’re doing. Thank you.
7 years ago (07-04-2018)
My wife and I purchased a washer/dryer set from the Brentwood Electronic Express a year and a half ago. The Appliance Manager, Hamid, was so helpful, knowledgable, and an absolute delight to work with. Over a year later, Hamid went out of his way to track down some shipping bolts for the washer that we needed for an upcoming move. Great selection and prices and above all, world-class service.
7 years ago (26-04-2018)
Bought a surround sound receiver here and a little over a year later it stops working. They basically told me I am on my own. For a $700 receiver I expect a longer life than a year and better customer service.
7 years ago (08-12-2017)
great selection and amazing customer service.
7 years ago (14-04-2018)
What an ABSOLUTE NIGHTMARE!!! BY FAR the worst retail experience EVER. I purchased a "Manager's Special" Acer desktop computer. They had three left, and I was told they were all "Open Box" items, hence the "Manager's Special" price. This is where the old cliche, "If it's too good to be true, it probably is," kicks in. I was told they were all "NEW" units that were either store demos, or computers opened at the store for inspection. I asked specifically if any of the units were returned by customers, and two different sales people told me they were not. Additionally, most big box retailers like Electronic Express that offer nationwide warranties, don't allow computers returned by customers to be sold as "New." When one is returned, they are sold as "refurbished" at heavily discounted prices, simply because the hard drives are completely erased and reinstalled to avoid spreading computer viruses. I trusted what they told me, purchased one and took it home. I made the switch at my office two days later. I connected everything, powered it up, and immediately got error messages that said there was nothing on the hard drive. In other words, the hard drive had been erased and whoever erased it "FORGOT" to reinstall Windows 10 and all other software that was on it. That means I was sold a computer that had been returned, which I was assured by two sales people was not the case. I will NEVER visit an Electronic Express store again. Their sales people are all paid via commission, so they'll tell you anything to fatten their paycheck. I returned the unit, and after a heated exchange with a manager FINALLY got my money back. They wanted me to try another one, but I refused. Buying here was a complete waste of my time, and I will never do it again. And you can bet I will tell everyone that wants to listen what happened. And retailers are wondering where all their customers are going? Experiences like the one above are a huge part of the problem. Good riddance!
7 years ago (06-07-2017)
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