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Holiday Inn & Suites Chicago-Downtown

  1. Near West Side
  2. West Chicago Lodging

Reviews, get directions and contact details for Holiday Inn & Suites Chicago-Downtown

About

Welcome to the Holiday Inn & Suites Chicago Downtown's Facebook page!

Address: 506 W Harrison St, Chicago, IL 60607, USA
Phone: (312) 957-9100
State: Illinois
City: Chicago
Zip Code: 60607


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
This hotel experience was amazing! Rena, one of the staff members made our stay comfortable and convenient considering our flight was cancelled and needed someone to stay that was affordable. Rena was knowledgeable on the area and we had a wonderful dinner and breakfast at the surrounding restaurants she recommended. The hotel was very clean and comforting. I cannot thank the staff enough for such a wonderful stay! I definitely will recommend this hotel to others!
7 years ago (23-03-2018)
Location decent for access to both northern areas and south/Chinatown with a walk, an older hotel, but the service is top notch with very accommodating, personal service. I would recommend if you don't mind walking a bit to get where you are going. Great diner around the corner too. 🙂
7 years ago (28-04-2018)
We booked a double suite for a 2 night stay over a cold weekend in early February. Overall, the stay was great for what we paid. The place is out-dated overall, but considering the location and price, it was just enough for what we needed. Friendly front desk staff, plenty of room amenities as well as a clean and bug-free room, great location that was minutes to public transit and downtown sites. We would definitely stay here again! Finding the hotel was a bit of an issue because the entrance to their location wasn't clearly marked. We had to circle around after we missed it the first time. Valet parking was included in our reservation, which was definitely nice. John was our valet/bell hop both arriving and departing. He was very courteous and helpful when unloading and loading our belongings. He was also very friendly and helpful if you were needing directions or suggestions for places to visit. We had the car parked at the hotel our entire stay as part of our reservation and used public transit to get around. Our room was clean, bug-free and smoke-free. It had a little "kitchenette" of a sink, microwave, mini-fridge, and a cupboard of silverware and plates and small mugs. Our double beds were a little uncomfortable. The mattresses seemed like they were just really large crib mattresses on a platform frame. Pillows and blankets were aplenty. We asked for extra towels and bathroom amenities that they sent up promptly. It was really dry in the room, that we attributed to the season and weather. We were shocking each other and ourselves all over the room. Wish we knew to ask for a humidifier because we found out as we were leaving that it was available. They knew their location was noisy so they provided ear buds for our use, which was nice. They have a decent setup for their business center and fitness center. 24-hour access to both. Roof top pool was inaccessible considering it was the middle of winter. Less than a 10 minute walk to Union Station, down the street from the Greyhound station, and 3 bus stops around the hotel. Plenty of ways to get around town. When we checked out, we were still hanging around town for a bit. We were able to keep our vehicle on premise until we left later that day. We tried the onsite Sunny's bar and grill for lunch and unfortunately the food was okay. We ordered a burger and 2 other sandwiches, but they were all dry. The accompanying fries and chips were delicious, though.
7 years ago (12-02-2018)
I can't say its bad... But nothing at this facility is great. The fixtures are old, the carpet is worn and you can quiet a bit of noise (never a good sign when they already have ear plugs on every night standh. The bed was kind of lopsided. The toilet tank would need to fill itself up every 10 or 15 minutes. The front desk staff were super nice and accommodating. I never stayed for breakfast although I heard from others that the food was good and service was nice. It is a "sit down and order" situation which is great is you want the extra service but not as fast as a "grab and go" continental set up many places have now. Just mentioning if you're planning how much time needed in the morning. The restaurant food wasn't bad but wasn't great. The service in the restaurant was pretty slow though despite not being busy. Even though they say they're open to 11 they were already telling people to finish up and get out at 10:15 and 10:30. I understand 10:30 is pretty late for dinner but why ask people to finish up and move along 45 minutes before your close time? If want to close at 10, then post your hours as closing at 10pm. Just wasn't a a welcoming experience.
7 years ago (17-04-2018)
We are an IHG customer and normally only give 3 or 4 stars on Holiday Inn stays which are average for most holiday inns. The rooms were average here too. Rooms were clean and bathroom amenities were nice here. The reason giving 5 stars is that the staff at the front desk and valet that parked our car were amazing. We plan to travel to Chicago again this summer and will stay here again. Compliments to the staff!
7 years ago (11-01-2018)
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