Ideal Tire Sales

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Address: 9100 Old Highway 51 N, Southaven, MS 38671, USA

Phone: (662) 393-7662

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State: Mississippi

Zip Code: 38671

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Reviews

Ive used ideal tire off and on since 2008 after being recommended by Allen's automotive. I purchase my own tires online and take them there for mounting and balancing. I've actually had 9 tires mounted there in the last 45 days and was satisfied up until my last experience there today. I had a set of tires mounted and balanced 3 days ago and noticed that once I got my vehicle to highway speeds my steering wheel violently, visibly shook(obviously a balancing issue) and was very uncomfortable to drive. My vehicle is newer and still under the factory warranty. I returned today for them to take a look at it since my problem started after then tires where put on. After rebalancing my front two tires the cocky guy at the counter told me i owed them for the service and requested payment for it. He also informed me that if I still had an issue that it was probably something else and I needed to get it looked at. I looked at him in disbelief and asked him if this was a joke since they obviously didn't get it right the first time. He very snidely replied that a balance was a balance and again restated the amount he said I owed. After a brief moment of starring at one another a different gentleman came up and handed me my keys and told me not to worry about it. The greatest part of this little adventure is that once I left I noticed my problem was even worse and now at lower speeds. I immediately drove to another tire shop on my way home in Hernando where I paid them to pull all 4 tires and balance them correctly. My problem is now solved but at double the cost it should have been. Sad thing is that I've been sending people to this place for years, so now I feel stupid for recommending such shoddy service. I will never patron this business again and am now directing all I know to the shop in Hernando.

 7 years ago (08-11-2017)

I got tires at a good price. The people are friendly too.

 7 years ago (13-11-2017)

I have been buying tires and having oil changed there for years and nobody, I mean nobody has ever been rude to me.  You will be treated with respect if you give respect.  They prices are as equal or lower than anybody around.  In fact, I have always found their price cheaper for the same product or service.

 8 years ago (29-11-2016)

Hard to beat.  Reasonable, knowledgeable, friendly and good prices for quality products. 

 8 years ago (08-07-2017)

Had to come in 3 times to get one tire fixed. I will not ever go back

 7 years ago (28-10-2017)

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