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Reviews, get directions and contact details for Illinois Department of Revenue

Address: 100 W Randolph St, Chicago, IL 60601, USA
Phone: (800) 732-8866
State: Illinois
City: Chicago
Zip Code: 60601


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Not sure why I'm bothering to write this since it's a government agency and I'm sure no one gives a hoot, but here goes. I tried to call their customer service line and was told by the recording that there would be a 57 minute wait to talk to an agent. I waited on hold for 2 hours and got cut off around 4pm. I tried to call the next morning and the recording told me it'd be a 10 minute wait. I had to hang up after an hour and 20 minutes of waiting because I had an appointment I had to leave for. Is this some sort of cruel joke?
8 years ago (12-12-2017)
Called at 8:30 am on the dot and waited an hour and half on hold for an estimated wait time of an hour.... Still no answer and no help in the process regarding what they are requesting FROM me. No return phone call, no wait service. Very horrible experience.
7 years ago (08-01-2018)
Service sucks!! How the hell an 800 number busy can't get through
7 years ago (13-02-2018)
There service is not bad help me wit alot
10 years ago (14-02-2016)
The service and the facilties it's not that bad, but moderate good service unlike some services from other places like the US postal service office in S. Wentworth Ave treats with rude attitude and bunch of SOB.
14 years ago (25-06-2012)
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