J & R Auto Sales

Reviews, get directions and contact details for J & R Auto Sales

About

J & R Auto Sales Your Just Right Dealer!

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Welcome to J&R Auto Sales on-line. Here at J&R Auto Sales we specialize in previously owned cars and trucks. J&R's inventory has been hand picked from the highest quality to the most affordable prices for you. So go ahead and search our on-line inventory and find out more about the car or truck you have been searching for. You may contact us by phone or e-mail on any questions you may have. Thank You for visiting J&R Auto Sales.

Address: 2800 W 12th St, Sioux Falls, SD 57104, USA

Phone: (605) 332-5678

Website

moc.sllafxuoisrdnaj@pohs

State: South Dakota

Zip Code: 57104

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

We purchased a vehicle here the other day. I was impressed with the initial sales person I talked too - his name was Scott. He was very friendly and helpful talking on the phone. When we got there it was nothing spectacular - but they did treat us relatively well. I managed to get him down on the price a few hundred after he commented that "I thought you were nice people". Anyway, the reason I'm giving 3 stars is #1. Because there were no floor mats. Come on people - you should at least tell us it doesn't come with floor mats. What vehicle doesn't come with floor mats? #2. They didn't wash the vehicle or fill the tank. This might seem small but these are HUGE customer service things 99% of places do - and SHOULD do as a thank you for doing business with them. #3. They forgot to have us sign a page on our loan. So now we have to drive the hour up there, and hour back to do that over Christmas.

 8 years ago (22-12-2017)

I will be sharing this review based on 
my experience at their car lot,
Sales associate experience,
And 2 weeks after owning the vehicle.

1. J&R definitely has a great selection of vehicles that most other used lots don’t have, which is nice, but always makes one question their resources, so when test driving the vehicle make sure and drive it like you mean it. I test drove about 5 vehicles, found some sort of potentially costly fix in 3 of those vehicles, in fact one vehicles battery was so dead the vehicle wouldn’t even keep running after jumped. No one at the lot was necessarily “friendly”, I was walking around looking at vehicles for I don’t know how long before a sales rep approached me, and I’ll get to that here in my next paragraph. The vehicles are all fairly priced for the market. Remember though, you are at a used car lot, and the environment is used car lot lol

2. My sales rep, Ben, I think was his name, was on a scale of 1-10, a 4, in terms of customer service. He was very efficient in getting keys and jumping vehicles, so that was great, but other than that, I worked with him for at least an hour and he never asked me my name nor did he give me his, instead he called me “buddy” as if I was a child the entire time. Thankfully since I live out of town he was able to come in late and sell me a vehicle, but I’m sure 9/10 salesman would do the same. One thing that really bothered me was that when I asked him to budge on the price he said no (okay that’s fine) so i ask him is there any bone you can throw me, since I’m driving 2 hours to pick this up, he says the best he can do is wash the truck for me, I asked if he could throw a little gas in it, and he said he has a $10 a day limit on his work credit card, now just say sorry i cant instead of feed me some kind of bologna like that. Anyways, I show up to pick the truck up, is it clean, NO. So thanks for nothing guys. Another thing that bothered me, when i showed up to pick the truck up, he started to brag about his sales quota and how much better he is than his colleagues, how unprofessional is that when dealing with your customer.

3. Two weeks into owning the truck I have to admit that i am pleased with the vehicle, as it is exactly what i was looking for so of course i would be happy. If i could have found this exact same trim elsewhere I am 80% sure I would have went there. 
The truck one week into owning gave me a notification that it needed an OIL CHANGE!!! So immediately I had to shell $100 into an oil change, the least a car lot can do is get the oil changed! Seriously, I will not be a returning customer to this place unless I am hard pressed to find a specific vehicle that I am looking for, and this is the last place to have it within a 8 hour drive. Seriously, what car lot doesn’t do an oil change on their vehicle at the least, I understand saving money, but some things will just hurt your reputation.

In conclusion, if you find a vehicle here, test drive it like you mean it, to find imperfections. Make sure and check the little things like oil changes (i should have, but for some reason I expected it to be done, as it was with the other 5 cars I’ve bought in the past from other lots). If you don’t like your rep, ask for a different one. If this is the only place with an exact model you’re looking for, then go for it, outside of that, look around.

 8 years ago (15-11-2017)

The staff were very nice and helpful. They weren't pushy at all even when it came to talking about the ASC Warranty option. "The Old Man" was fun to talk to and also knew pretty much offhand what vehicles had the features we wanted in our price range (without trying to fudge somewhat higher like some do). They even let me take the car home already until my wife is able to finish the last bit of paperwork tonight. I've only ever had to buy a used car three times in my life and all at different locations, but this was the best.

 8 years ago (25-11-2017)

Ben was very friendly and nobody was pushy or aggressive. The staff was very busy the entire hour and a quarter we were there buying our  2007 Ford Freestyle. We are very happy with our purchase. Thank you.

 8 years ago (20-01-2018)

I recently got a 2014 Ford Taurus and I am so so in love. The service was great as well. They got everything squared away quickly and even gave my new car a car wash before I left the lot! I was very happy with my decision of the car and the place to get it from! Thanks J & R!

 8 years ago (28-11-2017)

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