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Reviews, get directions and contact details for Jared The Galleria of Jewelry

Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Franklin today.

Address: 549 Cool Springs Blvd, Franklin, TN 37067, USA
Phone: (615) 771-3922
State: Tennessee
City: Franklin
Zip Code: 37067


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Took my wife's ring in for repair after it lost a small diamond. I had the extended service protection but after two years I expected there would be hoops to jump through or some drawn out process. I was wrong. They took care of me as if I had just purchased the ring that day. The associate that helped me was Jane and she did a great job communicating to me what to expect during the repair. Everything was completed in just twenty-four hours and the ring came back looking fantastic! Good job guys!
7 years ago (21-04-2018)
I took 2 watches there to have the batteries replaced, and she told me it would be $50 for each battery, without a lifetime warranty too! Ummmm... no thank you! Jared - you just lost a customer. I'm fine with going and getting the $12 battery in the mall.
7 years ago (01-05-2018)
The Franklin Jared location took my wife's engagement stone and mounted it in a new ring set for us. Did an amazing job when no one else would do the job. We just took the set back to have a lost stone replaced. We were promptly taken care of and left feeling like we had known our sales person all our lives.
8 years ago (23-01-2018)
I went into this location to purchase a battery for my watch. At first, the lady who helped me said it would be no problem and I followed her to the center of the store where she was discussing it with another employee there. Her initial "no problem" turned into me being told they won't touch it because if they break it they can't replace it. I would understand this response if I were asking them to physically install the battery or repair my watch but I was simply wanting to buy a battery I intended to install myself, which I made very clear. The employees at this location are not professionals and I will never return to this, or any other Jared's location after this experience. If I could give it 0 stars I would.
8 years ago (17-04-2017)
Fantastic customer service! Staff was very helpful and helped me find exactly what I was looking for. I will certainly return!
8 years ago (23-07-2017)
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