facebooktwitterpinterest
mobil menu

JCPenney

  1. Tennessee
  2. Tennessee Department Store
  3. Tennessee Clothing Store
  4. La Vergne Department Store

Reviews, get directions and contact details for JCPenney

JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Franklin.

Address: 1780 Galleria Blvd, Franklin, TN 37067, USA
Phone: (615) 771-7743
moc.arohpes@ecivresremotsuc
State: Tennessee
City: Franklin
Zip Code: 37067


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info
Similar places near
Macy's Macy's 117 meter For some reason, this store is one of my favorite places to spend my hard-earned cash...
Express Express 208 meter Be careful when you make a return. The lady at the register did not process my return...
Dillard's Dillard's 221 meter I don't know where Dillards finds the rudest customer service agents. The level of na...
Kohl's Franklin Kohl's Franklin 2 miles I went Christmas shopping at 3:00 a.m. It was by far the most fun Christmas shopping ...
United Apparel Liquidators United Apparel Liquidators 6 miles Great clothes. Great deals.
Walmart Supercenter Walmart Supercenter 10 miles I actually had a good experience here yesterday. Normally I don't care for this store...
Oak Hall Oak Hall 10 miles Had personalized help picking out a sports jacket for date night. I've bought several...
Soca Clothing Soca Clothing 10 miles I love shopping at Soca! Always find the best pieces to add to my wardrobe when I sto...
Men's Wearhouse Men's Wearhouse 10 miles Needed a new suit and quick as I had just ripped the sleeve at the elbow in the black...
Levy's Levy's 10 miles Had a GREAT time there this morning, working with Brian. Very helpful in selection an...
Nordstrom The Mall at Green Hills Nordstrom The Mall at Green Hills 10 miles I have always had the best shopping experiences at this Nordstrom. I love the consta...
Macy's Macy's 10 miles Macy's had poor customer service this day. I have shopped at Macy's for years and I l...
Ann Taylor Ann Taylor 10 miles very good classy dresses
bebe bebe 10 miles Bebe I love your clothes! I've been shopping here for years and have always been trea...
Express Express 10 miles Love this place. I come here all the time for my suits :)
Ross Dress for Less Ross Dress for Less 11 miles Most unorganized retail store I've ever seen. The staff is rude and there is always a...
Rainbow Shops Rainbow Shops 11 miles Terrible customer service, this store definitely needs to have training. When I check...
Once Upon A Child - Antioch Once Upon A Child - Antioch 11 miles TERRIBLE location. Workers are very disrespectful. Took newborn boy clothes in and to...
Reviews
The thing I hate the most about this JCPenny location is the service. Everyone is rude here and no one offered to help us nor were we able to find anyone when we needed help. Everything is so expensive here, too, and good luck trying to get more than $5 back on a return. Other than that, the store is alright. Everything is separated nicely and some what easy to find. There's so much stuff that you can spend hours in here browsing. Overall, it's an alright place.
7 years ago (12-02-2018)
On hold for 24 minutes trying to cancel part of an order. I tried within 10 minutes of ordering but couldn't connect and was on hold for over 8 minutes. Later today on hold for 16 minutes. Finally called the Cool Springs Galleria store and was told they are "busy now" but will call me back. They'll try to locate my order and cancel the part I was supposed to pick up in-store today. Horrible customer service; the customer service phone number is a joke with bad music. Just answer the phone. I'd give it no stars, but you have to select something to post.
8 years ago (10-12-2017)
Finally a store where sales people are willing to help you. Bought several items at great savings.
7 years ago (21-01-2018)
Thank you sales associate 0911 for mom shaming me this morning because I had my toddler daughter dressed and red and black plaid pajamas. You told me that I needed to put a Barrette in her hair that she didn't look girly enough, come on Mom you said. Sorry I decided to let her make a choice to wear that outfit and not have a tantrum trying to get out of the house. You also proceeded to tell me how you were late this morning and you didn't know if you should be letting me use my coupon or not. You really need training on good customer service. JCPenney you need to remember that the people you hired are the face of your store and brand.
8 years ago (21-10-2017)
Customer service is nonexistent at this location. After waking in and never once was I greeted, but then tried to find someone to answer a quick question. The young lady who was working in the junior section was more concerned with locking the door at 8:30 than answering a question of a customer. There was only one other young lady working in the men’s checkout area, but had been working on checking out the same customer for ten minutes plus. By the time I put the items down that I would have purchased, the line had more than tripped. The fact that JC Penney is struggling to stay afloat does not surprise me.
8 years ago (30-11-2017)
Comment on this business

JCPenney map

to add JCPenney map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0058 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy