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Reviews, get directions and contact details for JCPenney

Address: 1695 Annapolis Mall Rd, Annapolis, MD 21401, USA
Phone: (410) 224-6500
State: Maryland
City: Annapolis
Zip Code: 21401


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
I got a shirt online in "SOLID BLACK." when i got the shirt it was in gray. So i figured it was no problem, in the next few days i went to the store to exchange it. When i got to the store a man helped me, didn't even ask me what i wanted/needed, just refunded me. So i said no, i just wanted to exchange it for the black one that i ordered. Then a lady (I'm mad that I didn't get her name) said "NO. WE DON'T DO THAT. YOU HAVE TO GET THE DRESS AND PAY STORE PRICE." I didn't have time to sit there and really ask why because i was in a rush. So i just said okay and asked where i could find it. The lady was very rude and the customer service was awful. I'm angry that i had to buy a whole new shirt when it wasn't my fault that I got sent the wrong color. What sense does that make??? I will not be coming back here to shop.
8 years ago (07-12-2017)
Sales are great, but don't bother trying to buy sale jeans instore. Its a JOKE!
8 years ago (31-01-2017)
EMPLOYEES ARE PROFESSIONAL AND NICE
8 years ago (25-07-2017)
great selection!
8 years ago (09-05-2017)
The employee Kevin was very helpful and provided me with great customer service.
10 years ago (06-04-2015)
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