Jim Ellis Automotive Dealerships

Reviews, get directions and contact details for Jim Ellis Automotive Dealerships

Address: 5625 New Peachtree Rd, Atlanta, GA 30341, USA

Phone: (770) 458-6811

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State: Georgia

Zip Code: 30341

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Reviews

The Peachtree Rd location has the most professional service department.  The may be a little expensive but I know they are honest because I know they only do the service that you need.  Example, I once requested a new starter and they told me all I needed was a new battery.  The are prompt, courteous, and my car is always ready when the say it will.  No excuses, no lies.

 9 years ago (25-04-2017)

I made several trips with promises of making the deal work in my favor. I was very transparent and informed the sales manager of my situation. I was reassured that they would work the numbers out for me and get me into a vehicle. I was lied to about the amount they would give me for my trade; moreover, the sales manager was unable to keep his promise. In the end the sales man(Harold) and the finance manager(Brandon) was able to turn things around and gave me excellent service. I, initially, decided to never do business with Jim Ellis based on my past experience. The two gentle men I mentioned where able to rectify the situation.  In the end, I was a happy customer.

 9 years ago (11-04-2017)

How about a truck and Jim Ellis three months ago about it because a certified preowned I was told I get to service visit and oil change for free that's not a good first my truck brakes was making a noise so I took it in the guy told me all of the ceramic brake pads's they make noise if you wanted to change pad you  could buy the brake pads are still good so I went and got another opinion on come to find out my rotaries have a groove rotaries have a groove in them so I took a picture. And call the service manager Wendy so she says send her the pictures I did then she call me back and tell me that I was towed to new pad so I left her alone today my engine light came on on my truck certified preowned talking to Jim Ellis you have this new service of visor named Jessica waters she said it would take to make a long story short she call me I said my truck was ready so I want to pick up my truck again certified preowned get there and was told it was $136

 9 years ago (08-07-2017)

This is our 2nd time buying a vehicle from the Jim Ellis Automotive group, and it was perfect like last time.  A friend of ours, who also works for Jim Ellis, Angela, suggested to go in and take a look.  Our salesman, Ricardo, was patient with us and showed us vehicles in the price point we were looking for.  Once we got to finance, Charice did wonderful! Now, we have a new truck to create many memories in.  Thanks Jim Ellis Automotive!!

 9 years ago (29-04-2017)

Check engine light came on and made an appointment for 10AM on Friday morning. Had to go weekend without a car as their machine was broken that does diagnostics. The machine was fixed Monday morning and still did not have conclusive evaluation by Monday afternoon. There were no rental cars available for over a week. Huge disconnect between the technicians and customer service and overall very unsatisfactory service and responses. Would not trust them with any other car or my time again.

 10 years ago (06-06-2016)

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Jim Ellis Automotive Dealerships

Reviews, get directions and contact details for Jim Ellis Automotive Dealerships

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