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Kmart

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Reviews, get directions and contact details for Kmart

Kmart

Story

Your local Kmart is the place to get everything you need in one stop. Update your home decor, catch up on the hottest fashions in clothing and shoes or pick up the latest in electronics.

Address: 768 Iyannough Rd, Hyannis, MA 02601, USA
Phone: (508) 771-0012
State: Massachusetts
City: Hyannis
Zip Code: 02601


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

Update Info
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Reviews
Glen, the Assistant Manager at this location was awesome. He went above and beyond. Called me to verify part of my pickup order. Walked me through all the questions I had on other products. Great customer Service!
8 years ago (21-12-2017)
Pros: -The deals are good, for instance tonight, I got buy one get one free pajamas for Christmas. :) -They seem to always have what I'm looking for in stock. -The store is usually quite well organized and tidy. Cons: -Employees seem as to adjust pricing as they choose without checking, causing price inaccuracies. If tonight was the first time I had encountered this issue here I probably wouldn't have accepted Google's suggestion to review this store. Tonight there was sale posted for buy one get one half off men's underwear and socks. When I got to the register the underwear rang up for $15.99 instead $12.99, what the marked shelving listed it for (not on sale). When I brought it to the attention of the cashier, she called the supervisor over. The supervisor adjusted the price to $12.99 without having anyone check the shelf pricing, based on my word. She told me that I couldn't get the buy one get one half off if I wanted the $12.99 price because they can't do buy one get one half off on something that's on sale. When I told her that they weren't on sale she shrugged, said okay and went back to the service desk, where her and another employee were complaining audibly about their emplyment situation. (*Sidenote- I totally get having issues with staffing and other employees but, it shouldn't be discussed within earshot of customers, no matter how close to the end of the night it is.) I questioned it when cashier gave me the final total and after looking at the screen it seemed that it did update to reflect the half off discount. I didn't realize until I got home and dug my receipt out of the bag that I had, in fact, been charged $12.99 each for the socks and underwear. I will definitely be returning to ask for my $6.50 back.
8 years ago (18-12-2017)
Pretty typical Kmart. Majority of the staff is miserable and couldn't really care less. There's maybe a handful of employees that super helpful and very nice. Always pretty decent prices.
8 years ago (31-08-2017)
I am down at West Yarmouth, MA at my moms house. I am a frequent customer of this store and have all very satisfactory experiences. Only one time with a customer service situation. Actually the problem was the store mgr who wasn't schooled in customer service. I don't know what happened but 2 mos later he was gone.
8 years ago (03-11-2017)
Love this place, love the staff, great all around
7 years ago (14-04-2018)
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