Lone Star Chevrolet

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Address: Highway 290 at Eldridge, 18900 Northwest Fwy, Houston, TX 77065, USA

Phone: (844) 302-4028

Website

State: Texas

City: Houston

Zip Code: 77065

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: Closed

Update Info

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Reviews

First of all, i came in for a part real quick. Of the 3 salespeople in there 2 kept at their conversation like I was interrupting tho vs as I stood there. The one that finally acknowledged me, after he put away his cell phone, seemed like he had better things to do than wait on me. These Auto Sales people here are about useless and unmotivated too.. I poked my nose in a few different trucks 2 in the showroom and 3 just outside. As I walked across the show room guys and ladies are just chilling out without a carenin the world... not 1 salesperson even said hello... I had to approach 1 guy to ask a simple question. He hardly seemed like he wanted to answer, more content to... you guessed it, play on his cell phone.  I guess sales are so good here the people don't want business. I'll just go down the road to Beck&Masten...

 7 years ago (19-03-2018)

Set my appointment for my vehicle early in the morning. My service advisor Mr. Duffy addressed my concerns and unfortunately had to keep my car for the day. I was provided a loaner Mr. Duffy kept me informed on vehicles updates and the next day called me early to tell me my car was ready. Excellent customer service and the staff had coffee and donuts (even though I do not drink coffee..they had water)

 7 years ago (19-02-2018)

Good dealership. Good price and big selection new and used cars. Professionals sellers. I've buy car here. I'm happy. Everything good. I like it!

 7 years ago (06-03-2018)

ZERO STARS.  We just bought our third vehicle from this dealership for our son, had it a week and it needs $1500 worth of service not covered by the extended warranty they pushed on me, and surprise!  no one will call me back.  I've left messages with 3 different people and they could not even give me the courtesy of a phone call.  I will NEVER spend another penny at ANY Sonic Dealership ever again.  They have lost my business permanently.  So disappointed!  They work really hard to get the sale, but drop you like a hot potato when there is any kind of issue.  I never write reviews, but in this case, with such a horrible experience, I wanted to warn others to go somewhere else.

 7 years ago (13-03-2018)

Had to wait 45 minutes for them to retrieve my vehicle after being told it would be ready (cleaned) in about 15 minutes, then they hadn't even started to clean it.  After all that they sold my email address and phone number to lists.  Now I'm receiving emails and calls on my cell for offers for car insurance.  I never mentioned I needed that.  Had to be them because I gave my info out to no ones else.  NOT HAPPY!  I will not be bringing my car in for maintenance work soon needed.  Don't trust them any longer.

I was never going to go to Lone Star ever again.  I really needed a professional to work on my car.  I called back to give them one more shot at it and to my amazement they came through.  Micheal Malish did an amazing job!  He was professional, listen to my explanation and took care of everything to my complete satisfaction.  Go see him, he will make sure you are properly taken care of.  One returned customer, you almost lost me for life...

 7 years ago (15-01-2018)

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Lone Star Chevrolet

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