Millennium Plumbing

Reviews, get directions and contact details for Millennium Plumbing

Address: 1055 S Charles St, Baltimore, MD 21230, USA

Phone: (410) 265-8833

Website

State: Maryland

Zip Code: 21230

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

TERRIBLE EXPERIENCE JANUARY 2018.. PLUMBER CUT PERFECTLY GOOD PIPE ON PURPOSE TO CREATE MORE WORK AND THEREFORE MORE $.    Plumber arrived to fix a pipe that had burst due to cold weather.  When I showed him the problem, he also mentioned how the plumbing around the washer machine could use an upgrade, which was completely unrelated to the burst pipe.  After he capped the burst pipe and when I left the room to turn the water to the house back on, he intentionally cut another pipe around the washer machine, so he would have to return to fix that issue and earn more business.   After confronting him, he said "he had to do it to fix the burst" and it was evident he was lying.  I have done several small plumbing jobs and am familiar with the process.  He was fully aware I knew his antics. I also confirmed with the new plumber I hired that him cutting that pipe was completely unnecessary.  Plumber was also rude.   Dispatcher was nice over the phone. Needless to say I DO NOT recommend this company

 9 years ago (09-01-2018)

After dealing with Millennium Plumbing, who replaced our sewage ejector pump in our basement, I can easily say that I would never recommend their services to anyone. The technician, Ron, was not only rude, but he also refused to walk me through the work he did after I specifically asked.  It was very alarming to me. When Ron left, the basement was very dirty. The floors were sticky and there were sewage particles on the cabinets, and sewage dripped onto the carpet. The website clearly stated that the technicians would clean up after themselves, which did not happen. My husband and I found ourselves cleaning up a huge mess after they left. 

Two days later, we noticed a sewage smell in the basement, which had not been there previously. Initially, the technician refused to come out and claimed that any smell was not his concern or responsibility. He came out to inspect after many requests, but was a broken record saying that he was only responsible for the pump working, not for any associated smells. He couldn't comprehend the logic that his work and the smell were somehow connected.   
All in all, a very frustrating and expensive experience, so I suggest you avoid the same fate as us and go elsewhere for your plumbing needs.

 9 years ago (19-11-2017)

Great service! I called 2 other places and got put on hold, then I called Millennium and they answered immediately. I talked to Steve, who was extraordinarily friendly, and he dispatched Ronald. Hrshowed up and fixed my problem right away and let me know what to do in order to make sure I didn't have the same problem in the future. Highly recommended!

 9 years ago (06-01-2018)

See update at bottom

Plumbing emergency struck on a cold night and my pipe to my kitchen burst. Called millennium, Len and AJ both said they couldn't come until Friday but millennium came out first thing Thursday morning. Ron arrived during the prescribed time (despite the snow) and quickly got to work diagnosing the problem. He found the burst pipe and offered two options for restoring water to the rest of the house. He was descriptive and helpful in determining the right path on how to proceed. He got water restored to the house in a jiffy and didn't make a mess. Will use millennium again.

Update: You get a $10 discount for giving a 5 star review while the tech is there and he gets to read your review before posting. Had another pipe burst a couple days later, called Millennium first. The first time I called they offered immediate service with a tech coming even as late as midnight. When I called back and said I had another emergency, the guy gave me a 4 day wait before he could have someone out there - knowing I would be expecting a discount or something bc the problem recurred. Terrible company. Ron is a good guy but the business practices are shady at best. Avoid.

 9 years ago (10-01-2018)

Had another Baltimore plumber scheduled who ended up canceling 2 hours into my scheduled 3-hour window. We had a clogged sink drain and a broken disposal. Needed to get the problem fixed asap and called Millenium, and they were able to have a technician out within an hour at 8pm. 

The technician was extremely helpful and informative, and made sure to fully explain the situation to me. He was knowledgeable, professional, and made an effort to make the situation as painless as possible.

I will definitely use Millenium in the future for any plumbing needs.

 9 years ago (04-12-2017)

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Millennium Plumbing

Reviews, get directions and contact details for Millennium Plumbing

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