Motel 6

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Address: 6311 Central City Blvd, Galveston, TX 77551, USA

Phone: (409) 740-9000

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State: Texas

Zip Code: 77551

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Reviews

Terrible service! Rooms filthy! Stopped here to stay the night before our cruise. There were stains on the bed and pillow cases. Kids walked/played on the floor, exposed skin turned black. Went to ask for our money back and they called us liars. They went to the room and tried changing the bedding so it looked like we lied. Went to another hotel and they agreed. They said this place was disgusting! No matter how cheap it is, it's not worth it!

 7 years ago (07-12-2017)

Please convey this feedback to CEO Jim.  Anytime I travel I look for  motel 6.  The prices are consistently great and the Motel 6 experience is wonderful....until now.  I reserved a room, proceeded to check in.  I was given my room key, went to my room, and the room looked as if it was lived in for awhile by a extremely messy family.  I went back to the desk and let them know "I think someone is still in this room"  The desk girl argued with me and said "no, nobody has been in that room and it should be clean."  She didn't believe me and sent someone to check the room before offering another room.  The person came back and told the desk girl, yes the room is dirty.  She still argued the point that nobody has been in that room.  At that point, she told me "YOU CAN STILL HAVE THIS ROOM.  REMAKE THE BED (with the dirty used bedding) AND CLEAN THE ROOM YOURSELF, ROOM SERVICE WON'T MIND."  I honestly thought she was joking, but she wasn't!  I told her I wanted a clean room.  She gave me one, but wasn't happy about it.  The new room was made up, it was even remodeled, but it was no where close to clean!  There were no towels in my room and I didn't notice it until I took a shower.  After my shower, I called and asked for towels.  The desk girl couldn't believe there were no towels in the room, and assumed I stole them!  She finally, angrily, said I could have more towels, but I would have to go get them from the office because she or the other 2 employees in the office couldn't bring them to me.  I told her I was wet and needed a towel because I just showered.  She didn't care and said I still had to find a way to get them myself.  I have never seen a more disorganized establishment as this one.  I was upset about this experience mainly because I was hoping to use motel 6 for my future work and leisure travels.  Now I have to reconsider.

 7 years ago (29-09-2017)

For the price - Excellent.
Room-roomy comfortable clean
           Bathtub CLEAN enuf to take 
           Bubble bath
Staff - pleasant available responsive
Location - GREAT..Large grocery & 
                   restaurants within 1 block.
Not too noisy.
They had a water pipe burst but fixed it.
I shall return

      
      
      
 7 years ago (10-11-2017)

The room was dark and dingy. The carpet was very dirty with stains. the carpet and bathroom floor needs to be cleaned by your cleaning staff. The bed covering on my bed  was very dirty with stains over the top. Needs to be laundered.  The pros were the the room and area was very quiet, and the staff at the front desk was friendly. Overall I was disappointed.

 7 years ago (03-12-2017)

The place is dirty, pillows are dirty and smelly. I got BED BUGS BITES and try to talk with the owner or manager but they keep saying there is nobody that I can talk with about it. It's a shame cause the location is great and with a minimal attention to the cleaning details the hotel could be at least good. I hope they start doing a better job with the cleaning and maintenance ....if they really care for the guests.

 7 years ago (27-11-2017)

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