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Reviews, get directions and contact details for My Guys Moving & Storage

Address: 5691 NE 14th Ave, Fort Lauderdale, FL 33334, USA
Phone: (954) 530-1092
State: Florida
Zip Code: 33334


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Reviews
My Guys Moving moved me on January 1, 2015. In the process, they damaged several items: A 5 ft baby grand piano: They did not know how to remove the legs, so moved it with the legs on! They lightly wrapped the top of the piano but put no padding at all on the legs. In the process they put numerous dings into the finish of the piano case and legs. I saw them trying to hide the damage by coloring some of the dings with a black magic marker. After they set up the piano, one of the legs fell off. A large antique Chinese ceramic Foo Dog (48 in high): they broke a chunk off one of the paws; they “lost” the chunk, so it could not be reattached. They also broke a piece off the pedestal for the Foo Dog. A 28 in TV set: was lost in the move. Leaded glass window in Tudor style front door: They broke the window and hastily glued it together with acrylic caulk. The sales rep, Adam Hernandez, estimated the move at $2,425. but the final bill was for $3,710. He promised to bring by free used boxes for my books. I called several times for these. Adam finally delivered new boxes the afternoon before the move, which meant that I didn’t have time to pack them myself, but had to pay for the boxes and for the movers to pack them. Two trucks were scheduled for the move, but one broke down at my house. I ended up having to pay for the extra hours to shuttle one truck, which took twice as long. I filed a Loss & Damage/Claim Form on 2/13. As of 3/25, I have received no remuneration or reply to my phone calls. I am quite disappointed with this move and handling of my furniture and belongings. I would strongly advise caution about using this company.
10 years ago (25-03-2015)
My Guys was able to schedule our move pretty quickly and they did an excellent job of selling themselves but when they brought the paperwork the morning of the move, it indicated that there was a $500.00 deductible for any claims. I didn't think anything of it until after the move when they broke one of our chairs (literally the wood was snapped in half on the back), they took chunks out of the threshold, the couch lost a foot and was pulled across the wood floors leaving a beautiful gouge and then there was the big dresser that was left upright on it's side in the living room with the plastic and blanket still on it. No one asked where to put boxes and no attempt was made to put them in the rooms that they were designated. They wound up charging for more hours than quoted and the cost to fix everything. I wouldn't recommend them unless you have your own insurance. The individuals who were working were very polite.
10 years ago (30-06-2015)
From the first visit to my Pompano Beach home from Adam Hernandez for a very HONEST estimate, this company has done an excellent job. The process that included two moves including 2 weeks of storage could not have been completed by some of the nicest, patient young men i have ever had the pleasure of working with. If you are planning a move, i strongly suggest to call this company if you. They are the best. Thank you, Adam and Matt.
10 years ago (23-06-2015)
I found this place online and they helped me move my barber shop to my new location. Their customer service was really helpful. The moving guys did a great job and not a scratch on any of my stuff. Thank you My Guys moving!
10 years ago (09-06-2015)
My guys moving and storage relocated me from Virginia to Palm Beach,Fl. They did an excellent job in handling all of my valuables, furniture,and family heirlooms.I am very grateful for the respect they showed to not only me but, to my elderly parents when they did there move.I would highly recommend them .
11 years ago (11-03-2015)
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