North Highlands Mini Storage & Uhaul

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Address: 6099 Watt Ave #2, North Highlands, CA 95660, USA

Phone: (916) 331-5411

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State: California

Zip Code: 95660

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Reviews

It was an alright experience the first round when my girl friend got a uhaul it was fine. But when I got one returned it i was a little short on money and had to a sign a paper saying till I pay that off I can't rent a uhaul again. Well once I got my paycheck they instantly took out the money for the rest of the bill and plus some. Had to argue with corporate about it.

 8 years ago (09-11-2017)

They take care of u when things r looking down i know g7 is my stuff wohoo thanks  for all the help u given to me and my daughter

 8 years ago (09-11-2017)

First of all, Stephanie and the office staff get 5 stars. They are nice, efficient, professional and hustle to give their customers great service. They always called me back when they said they would and addressed all of my issues. Also 5 stars for the prices! They cost about 50%-65% less than the same size storage unit at Life Storage, so I moved my stuff here and went from $170/mo for a 10x10 to $69/mo, saved me $500 bucks for 6 months, and they gave me a month free. They also gave me 15% off for paying 6months upfront. Too good to be true? Well, you get what you pay for. Here's the bad part...Rodent poop. When I moved in, I had to sweep out rodent poop, little black pellets all over, that should've been a red flag. Storage facility is located next to a huge horse farm and field. Breeding ground for mice. It's ALL over my boxes, they nibble into your cardboard boxes. They pooped into my ski gear, between my files, my kids toys, you get the idea. The Management gave me some rodent deterent paper to put near the door, that did nothing. Just be forewarned. If you store stuff just make sure it's vacuum sealed or equipment.

 8 years ago (24-05-2017)

This place is great! The facility is always maintained and the staff is fantastic they are always there to help or if I have questions. Best place by far to store my things! Keep up the great work!!!

 8 years ago (25-05-2017)

Been in that rat infested facility for 12 years and always paid, sometimes even double paid. This month I sent payment on 6/6 (Bill due the 8th) on the 23rd they say they did not recieve it. Chase confirmes check sent on the 6th and it must have gotten lost in the mail. The girls at the storage we're rude and antagonizing when I asked for them to waive the late fee as I have proof I paid and will reissue payment. Even the manager laughed at me over the phone. A payment was made that day by an anonymous friend and when I called to tell them if it's not myself or Fred that pays the Bill do not accept payment, they hung up on me and then I recieved a lease termination notice ....... I have not even been on the property or in my unit in months so how did I breach a facility agreement?
The girls working there are rude, gossipy, and play on the computers all day. They do not value a loyal 12 year customer I'll be glad to leave that rat infested facility.

 8 years ago (23-06-2017)

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North Highlands Mini Storage & Uhaul

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