Hertz

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Address: 6327 Aviation Dr, Sacramento, CA 95837, USA

Phone: (916) 920-6400

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State: California

Zip Code: 95837

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Reviews

We left some very important things in our Dollar rental car and happened to be in town the next morning/catching a plane. After a lot of work explaining that the items left were not just sunglasses, Jennifer the manager came and helped us. She brought us the car we had just checked in late the night before and let us check ourselves. After working with Jennifer I would use Hertz or Dollar again just to work with her.

 8 years ago (14-06-2017)

It was quite busy when we arrived from the airport to pick up our rental (not the fault of Hertz), so we waited our turn (no problem).  However, when we got to the vehicle we were given, we discovered it was full of trash.  It looked like it had just been returned - not cleaned out at all, not parked by all the other vehicles.  So, back inside.  The second car was great, though, thankfully!

Some of the other car rental places in the same building were also quite busy.  It seemed their lines were moving along more quickly.  Perhaps more staff can be available at Hertz during the busier times!

 8 years ago (12-06-2017)

Horrible service!!!
I had reserved for a 8:AM pick up and was at the gold umbrella at 8:30. I was unable to find the car that was confirmed to me. When checked at the help desk rep, he mentions that they re-cycle the car if it's not picked up with in 20 mins. I was like really??? a 20 mins buffer only at a airport location ??? and then I had to wait for a good 60 mins for a replacement and the rep. kept saying they are prepping another vehicle for me.

 8 years ago (16-06-2017)

I love Hertz's smooth and easy process! I spend more time putting the address in my phone than I do checking the car in/out.

 8 years ago (22-05-2017)

My rental of a hybrid was phenomenal! The car was excellent and the fuel efficiency was unbelievable! My next car will likely be a hybrid!

 8 years ago (10-05-2017)

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