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Reviews, get directions and contact details for Pacific Sales Kitchen & Home

Address: 40480 Winchester Rd, Temecula, CA 92591, USA
Phone: (951) 296-9917
State: California
Zip Code: 92591


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Reviews
We have purchased many, many appliances from Temecula Pacific Sales over the past couple years and they are great to work with. Cameron & Jeff are always very knowledgeable and easy to work with. We highly recommend shopping with them. They also price match competitors, can't beat that!
8 years ago (22-08-2017)
Excellent experience. Our customer service assistant, Cameron Bell, was very knowledgeable and attentive. Highly recommend PS
8 years ago (06-07-2017)
Amazing selection, customer service after the sale was lacking.
8 years ago (06-08-2017)
We purchased a refrigerator in July 2015. Every three months, our ice maker would freeze up and a repairman was sent out. Every time we called, we got very courteous service from the appointment scheduler and extremely knowledgeable and professional repairmen. After a year, and four service calls (one every three months), the repairman put in a request to the manufacturer for a replacement/refund. When the manufacturer dragged their feet, the customer care department and even one of our repairmen, went into action and got our replacement /refund approved. They worked hard through all of this and went above and beyond what we expected. We ordered another refrigerator and they even made that transaction extremely fast and easy. Look, appliances break and malfunction and it's never fun to deal with the hassle of scheduling and waiting for a service call; but that's NOT the fault of the store that sold you the item. What IS the store's responsibility is the handling of customer service if/when a problem arises. Our Temecula Pacific Sales has been a STELLAR example of excellent customer care. I highly recommend you give their store a consideration when looking for a new appliance. Kevin, Keith, Kim, Janette, Debbie and Darren; our Super Hero Customer Care Team.
9 years ago (16-07-2016)
Great appliances display area​ & friendly service.
8 years ago (19-06-2017)
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