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Reviews, get directions and contact details for Penn Auto Group

Penn Auto Group

About

Serving Allentown, Bethlehem, & Easton. All cars serviced in state-of-the-art service center and are ready to drive home. Call us! 610-674-4000

Products

Quality pre-owned vehicles
State of the art service center servicing all makes and models
Collision Center
Detail Shop

Address: 1211 Hanover Ave, Allentown, PA 18109, USA
Phone: (610) 674-4000
State: Pennsylvania
City: Allentown
Zip Code: 18109


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: Closed

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Reviews
Saynmoh was wonderful. She helped me get into my new 2014 Nissan Rogue. I love the vehicle and the service was great. Any questions that I had she was able to answer and if she did not know the answer she was able to find out quickly. I would definitely recommend her for anyone who is looking to purchase a new or used vehicle.
7 years ago (04-12-2017)
Bought my first "newer" car here.... Not even 2 months in and the motor is blown and I'm sinking 4000 into an over priced car to begin with. Thank god I went with a safe reliable car for my family. Left me stranded on a busy highway with my children in the car. It literally just shut off on me. Thank god we weren't harmed! I've bought several used cars for a quarter of the price that were more reliable. I'll never do business here again and intend to spread the word. Thanks for putting my family in a sh*tty spot! Edit... 2 weeks have gone by... Nothing has been done. Have been leaving messages for Tony but he's always with a customer or out to lunch. Have 3 unanswered emails as well. My suggestion? Don't buy from here. I'll be contacting my lawyer. An engine shouldn't seize within 2 1/2 months of buying a car!
7 years ago (19-12-2017)
I had taken my car here for my yearly inspection. The price was reasonable and it is close to where I live. I made sure that everything on my car was perfect Changed the oil, Spark plugs, brakes, tires, wipers. I even made sure that the fluids were up to par. Since my car is newer and kept well I thought that there were not going to be any problems. I waited close to an hour when the mechanic came out to tell me my car has failed inspection! Why I asked? His response was that my light above my license plate was not working! Are you friggin kidding me? I had just spent close to $1,000 to get 3everything done on my car and he failed me because of a light, wow ! I was peeved off to say the least. I have owned my car for 6 years and not once had my car failed for anything. Since I had purchased my car used it had never had a light above the license plate. I took it to s mechanic and come to find out it didn't even have a wire for a light. I now had to pay $138 to have the wiring done plus labor. I will definatly NOT be returning to this place and neither will I recommend it to family, friends or anyone I know. How friggin petty. Wish I could give zero stars or else o would have !!!
7 years ago (05-03-2018)
This place is one of the most unprofessional, and unorganized places I've ever been at. Do not come to this place to fix your car. The only thing that I would recommend doing here is an oil change and even then you might find a team that has a hard time doing the job right. The prices they charge are ridiculously solely do to the lack of experience the mechanics have. They have no real experience and will charge you double just to get a quick buck. The receptionists they have are horrible and uncaring. I recommend everyone to find a real mechanic who knows what he's doing and will do it right the first time. The man there Alfredo I think is not experienced to help you in any good way
7 years ago (01-12-2017)
Had this car for 8 months it ran amazing until I got the “free inspection” ... the inspector or whoever dealt with my car DEFINITELY tampered with it. It ran PERFECTLY until I left that lot. I am very experienced with how mechanics and dealerships try to get over on you. They tried it with me. I am hoping they will give me a loaner car but based off these reviews, looks like I may have to get a lawyer involved. The supervisor Tony was very unprofessional and used firm profanity to me when i got irate after he made a joke of my situation.
7 years ago (06-12-2017)
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