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Reviews, get directions and contact details for Star Auto Mall

About

Voted Best Pre-Owned Car Dealership in the entire Lehigh Valley - 4 Location & Over 1200 Cars IN STOCK. Reader Choice Award. We Strive for Excellence!

Story

At Star Auto Mall we strive to meet the standards that our customers deserve. Whether you're in the market for a used vehicle, looking at your financing options, or looking for a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need. We invite you to call or visit our dealership, conveniently located at 3730 Nazareth Pike in Bethlehem, Pennsylvania, and experience the care every one of our employees takes in the vehicles we sell and the service we give our valued customers.

Address: 3730 Nazareth Pike, Bethlehem, PA 18020, USA
Phone: (610) 419-3222
moc.liamg@cllllamotuarats
State: Pennsylvania
City: Bethlehem
Zip Code: 18020


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: Closed

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Reviews
After purchasing my first car from Star three months back, it's safe to say that months of research are not enough when it comes to BMW... or used car lots. Upon showing interest at their 512 location I wanted to come out and see what the relatively below market price was all about. I read other reviews about the salesman/woman not knowing where the car, key, or background info was at; same deal here. Once all that was finally sorted out, I took skeptical interest to the light-free dash and the car really did feel great. It's only weeks after the purchase when all the reset lights go on that you realize you f***** up. Doing all of the negotiating alone as an eighteen year old did not help my case when it came to being taken seriously. Do I believe this company wants to make happy clients and honest money? Yes; they gave me bottled water. Do I also believe this company will do anything to push a car regardless of it's issues? If it doesn't kill the client, then yes. Do your research and don't be afraid to haggle prices for the possibility of repairs that will entail your purchase.
8 years ago (02-12-2017)
I bought 2 cars from Brandi at star auto on 191 within 3 days of each other. They are extremely helpful and willing to work within your budget. No pushing to get you into a car you don't want. They will take the time to make sure you are Happy! Highly recommended
7 years ago (08-01-2018)
I put a large down payment on a car to hold until my loan draft came in the mail a few days later, they put a big sold sign on it, and then I had them call me saying they hadn't fully inspected it, a problem was found, and couldn't sell it now since it had been sent back to auction (This is after the vehicle was posted online for sale also). I still think that there was nothing wrong with the car (took on a long test drive), and it is under factory warranty still, so I don't see why a transmission problem would matter. Very shady! They probably sold it to someone else. Now I have to wait for a down payment refund, my credit score has been negatively affected because of the numerous hard hits, and my likelihood of being approved for another loan any time soon has diminished. Thanks Star!! Would NOT recommend!
7 years ago (21-02-2018)
I had an amazing experience with star Auto Mall from beginning to end great customer service an they worked very hard to get me approved thank u to Cindy she is awesome an Sergey is very professional and explained everything to me an I will definitely recommend anyone that wants to finance or lease or buy go to Star Auto Mall #The Honest Car Dealership
7 years ago (03-03-2018)
Well never would have expected the service I received today based on all the great reviews this place has, they must be fake reviews. Drove 80 miles one way to see a car I was told would be there and it was not there when I arrived! The person i had been communicating with knew the distance i was coming from as i told them at least 3 times. Then they tried to sell me another car that smelled like they literally dumped a 5 gallon bucket of air freshener on every inch of the interior and had damage to the front bumper and had the spare tire on the rear wheel, so it was actually missing the tire! What???? I would not recommend this dealer to my worst enemy let alone anyone that I knew. Low class, unprofessional, low life dealer!
7 years ago (13-02-2018)
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