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Reviews, get directions and contact details for Pep Boys Auto Parts & Service

Pep Boys Auto Parts & Service

Story

Pep Boys retail and service location stocking over 15,000 more parts and tires at lower prices. Introducing Wagner brakes, Moog suspension and Champion products along with all of the tools and garage equipment to do-it-yourself. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 17811 Colima Rd, City of Industry, CA 91748, USA
Phone: (626) 964-8176
moc.syobpep@sutcatnoc
State: California
Zip Code: 91748


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Reviews
Needs more attention to customer support. Sometimes difficult to ask for help when needed. Customer service employees should talk with positive tone and smile. Not talk with facial expression as if not enjoying coming to work. Your customers WILL remember the ways you treat them and how you carry yourselves as employees representing a business. Best of luck.
8 years ago (27-06-2017)
Outstanding customer service. Got what we needed. Employee Mario was very helpful
8 years ago (04-07-2017)
Great place for your every need and some.!
8 years ago (06-07-2017)
Restocking fee for a same day return?? Unheard of!! But she saved the day! I was returning a snow chain that I purchased this afternoon, I went back to return it since I can get it $12 off online and pick it up the next day. they wanted to charge me a restocking fee!! I just bought it not even 2 hours ago!! anyways this girl Betty helped me work around it and gave me store credit and even helped me order it online and pick it up the same day! She went out of her way and figured it out! Unlike the guys there who just walk around and pretends they're busy. LOL Those guys need to get some tips from this girl! Good job Betty! All 3 stars for you only!!
9 years ago (30-12-2016)
An older looking store but has all the usual parts you'd expect from an auto store.
8 years ago (06-07-2017)
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