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Performance Bicycle

  1. Brookside Woods
  2. Ohio Bicycle Store

Reviews, get directions and contact details for Performance Bicycle

Performance Bicycle

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Shop your local Columbus, OH Performance Bike store for a wide selection of bikes, helmets, clothing, nutrition and more. Checkout our free in-store clinics and full service bike repair shop.

Address: 6674 Sawmill Rd, Columbus, OH 43235, USA
Phone: (614) 761-3839
State: Ohio
Zip Code: 43235


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Reviews
This place has great sales on bikes right now, Karen was the best help I could've asked for. She answered all of my questions thoroughly and went through every step for me since this was my first road bike purchase. I was taken care of very well and I got to leave that place with an amazing bike that I'm extremely excited about. Highly recommended.
8 years ago (15-03-2017)
So very helpful. Took time to explain maintenance and repairs. I won't go anywhere else! 👍🏻
8 years ago (29-01-2017)
I used to love this place, that is until I tried to buy an actual bicycle from them. My first experience was with a base model Diamondback that a friend and I special ordered to get the right size/color for her dad as a Christmas gift. The first bike I received had a gauge in the paint, so I refused the bike, and we sent it back. The second I received, also had a gauge in the paint, so we had to wait again to get it. The last one, still had a gauge in the paint, but we decided to take it as it was barely noticeable. My second experience was when another friend wanted to buy her first new bike. She ended up deciding on the bike she wanted, so they took it back to the shop, checked everything out, and sent us on our way. I went to put the bike on the top of my car, and noticed that one of the tires looked like it was failing and coming apart. We took it inside, and they replaced the tire for us, but installed the directional tire backwards. We went inside again, and they installed it correctly for us this time. My last experience is with a bike that Performance has had in their shop since around March(as it's been so long, I forget exactly when I dropped it off). GT wouldn't warranty the frame, but instead offered me a bike on their "crash replacement program". I wasn't happy with this as I had just purchased a new bike from another Bike Shop/MFG a few weeks prior, so I really didn't want to spend money on anything new at this time. I did some research, and found that for 2017, GT was releasing a 27.5+ bike, so I decided that I wanted the Expert model and that the warehouse was out of them until Sept. 23rd. Today is 11/21, and I just got a call that my bike was in. Lucky for me, a friend was in the shop today, took a picture and sent it to me. Turns out it's the WRONG MODEL. I wanted an Expert model, they have an Elite. Should buying a bike be such a difficult process? At Performance, it seems that it is.
8 years ago (21-11-2016)
They are busy there, so both times I was in the store, there was a little wait. However, they were great at setting me up with a bike that is well suited to me! The bike was great, but in two weeks, I was back because of small mishap. They were able to fix it and adjust it in just 10 minutes and were so friendly. They also took the time to give me a few pointers on how I could make future adjustments on my own. Nice staff!
9 years ago (11-06-2016)
This was my first time at there shop and it was a great experience. Friendly staff even with the amount of people they had in the store, kudos.. I bought ( being shipped) a GT backwoods bike and for the money it seems really hard to beat. Love the work hours makes being able to shop even easier. Just wish they had a way to use paypal at the shop or I could of walked off with a bike today...
9 years ago (26-06-2016)
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