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Reviews, get directions and contact details for roll: Bike Shop on Lane Ave - Columbus

Address: 1510 W Lane Ave, Upper Arlington, OH 43221, USA
Phone: (614) 230-2222
State: Ohio
Zip Code: 43221


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Reviews
Knowledgeable staff and great work for a reasonable price!
8 years ago (04-03-2017)
This place is pretty nice. The people are laid back and they helped me get fitted to the Cervelo I bought from here. They have good sales from time to time on riding kits.
9 years ago (14-07-2016)
I was looking for a particular Giant bike. The store does not normally stock this bike, but the salesman stated they had one in the warehouse. I would have to pay up front and I owned it when it came in. Made me a little nervous paying approximately $900 for a bike i never rode before. They did let me test ride a similar bike, but it had lesser components. I took a chance and ordered it. I got a call to pick up the bike Monday 9-28-15. The caller stated they were getting ready to go on winter hours, but assured me they would be open at 10am. I arrived and the store was closed. I called their number, someone was inside and opened the door. The worker was nice enough to get my bike ready immediately. I took a test ride while they watched. I took the bike home and made a few adjustments to suit me. Seems like a great bike. Roll likes to brag how they go the extra mile fitting you to the bike. That was not my experience. It was average and the staff seemed rather bored in my opinion. They were civil to me, but not friendly. Update!............. After riding this bike a few miles, it seemed something was wrong. I took it to another Giant dealer (not a Roll). The mechanic adjusted my bikes and it seems 100% better. He stated my front disc brake was bent. The front derailleur was dragging on the chain guard. The rear derailleur was over shifting. Both wheels were out of true. Both disc brakes needed adjustment. My crank bolts were loose. I rode approximately 20 miles on the Olentangy Trail immediately after the work was completed. My bike rides much smoother. It is like night/day.
10 years ago (07-10-2015)
Staff was great and very helpful. Handled a rush at closing time with awesome attitudes. I would definitely recommend these folks.
10 years ago (01-09-2015)
Staff was attentive, polite and very helpful. Offered good suggestions for a first-time bike buyer without being pushy. I'll be a repeat customer and would absolutely recommend this shop.
10 years ago (19-04-2015)
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