Performance Bicycle

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Shop your local Baltimore, MD Performance Bike store for a wide selection of bikes, helmets, clothing, nutrition and more. Checkout our free in-store clinics and full service bike repair shop.

Address: 1991 E Joppa Rd, Parkville, MD 21234, USA

Phone: (410) 882-7770

Website

State: Maryland

City: Parkville

Zip Code: 21234

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

High pressure sales. Pain in the behind service shop. They have no problem telling you your bike isn't worth fixing.

 8 years ago (02-03-2018)

My last few visits at this location were horrible experiences.... Actually, unless you know exactly what you want, don't waste your time. They've always sucked. Seriously.... These folks must be raking in the money to be able to get away with such atrocious customer service. First time, there were three of us standing at the counter waiting for two employees who were just standing at the register staring at the computer. They never looked up. They never said hello. They never said anything. So, after three minutes of standing there... I put my items back on the shelf and I left. Last time, I had the rudest most arrogant dude ring me up. As soon as I was done, he got in an argument with someone about his schedule. You know what? Do that stuff behind closed doors. It is really not professional and employees causing a negative scene in your store is *never* good for business. Seriously, I will only go here to get items that I need ASAP. Tubes, tires, tools, etc. Avoid if you can.

 9 years ago (11-06-2017)

They have a large selection of bikes, and the employees are pretty knowledgeable and willing to help. In particular, one employee, Ruthy, not only knew a lot about the bikes, but also extensively explained to me the different bike types and recommended a bike for me. Great work

 9 years ago (15-06-2017)

EPIC FAIL. Set up appointment by store manager to look over my bike, not even to service it well aware that they work and assemble bikes purchased through Amazon, which my bike was bought from. A week later, the manager called back and stated "we do not service bikes not purchased through their store." A bit of a contradiction, since they ASSEMBLE Amazon orders! This is a poor business practice. Will contact Amazon Headquarters to notify this bike shop's duplicitous behavior. Avoid this store.

 9 years ago (18-09-2017)

I bought a tune-up service from them for the life of my bike that I bought from them.
I lost the little card they gave me and now I have to pay full price every time. They said I need the card. 

Guess they can't look into their sales history to see that I already bought a plan... 

Update: Had to make an appt 3 weeks out to get a tune up. They day I'm to bring it in they said I should have brought it in a day or two before to make sure it was done on time.. What?

Why do I continue to deal with this place?

 9 years ago (14-06-2017)

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Performance Bicycle

Reviews, get directions and contact details for Performance Bicycle

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