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Reviews, get directions and contact details for Pet Depot

About

Pet Depot in north Alabama is the local destination for pet supplies and grooming services.

Story

At Pet Depot, we are here for you and your pet, and with nine regional stores employing more than 100 pet lovers, we are dedicated to bring you quality products at great prices.

Proud to be locally owned and operated, Pet Depot was founded in 1994 in Florence, Alabama, now home to the Pet Depot corporate offices and distribution center as well as the original store. Since our arrival in 1994, Pet Depot has grown to stores in eight other locations in Alabama: Muscle Shoals, Athens, Fort Payne, Guntersville, Cullman, Jasper, Huntsville and Hartselle.

Our stores carry a full line of supplies from dog treats and toys, premium dog and cat food, to pet collars, flea and tick control and so much more. Pet Depot also has a wide assortment of live fish, birds and small animals, including rabbits, ferrets, snakes and more.

In addition to promoting a healthy lifestyle for your pet, Pet Depot also cares for the community, and a big way we do that locally is assisting animal shelters and rescue groups with pet adoptions. In the Shoals, Pet Depot reached out to the University of North Alabama in Florence, home of the only live lion mascots in the country, Leo III and Una. Pet Depot assists with the upkeep of Leo III and Una’s state of the art facility as a cash donor of the Friends of Leo III and Una Charity Foundation. The habitat is maintained without the help of federal or state funds or tuition fees.

Having a happy, healthy pet is a reward in itself, but Pet Depot believes you deserve extra for shopping with us. That’s why we offer the Pet Depot Rewards Program, a free service that rewards you for treating your pets to our products.

We at Pet Depot firmly believe that our reputation for outstanding customer service is the pathway to building a strong relationship. Our employees are knowledgeable and eager to assist you in meeting the unique needs for your special pet or pets. We believe our cheerful and relaxed atmosphere will keep you coming back to Pet Depot. And don’t forget to bring your pet shopping!

Remember, we are here for you and your pet. Visit any of our eight locations, where we wait to serve you with sterling service, quality products and great prices.

If You Love Pets... You’ll Love Us!

Address: 22069 US-72 i, Athens, AL 35613, USA
Phone: (256) 232-0960
State: Alabama
Zip Code: 35613


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 1:00 – 6:00 PM

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Reviews
I've ask the manager several times if they would order a brand of cat food. It was ordered once and they sold out within the same month. They carry it but in the smallest most expensive bag. They carry kitten & senior but not adult in the bigger bag. I was trying 2 make it so I didn't have to go every month to get 3.5lbs of dry food for $16+ tax. The other bag would last almost 3 months. Its a 7lb bag for $22+tax. I bought all my cat stuff there. The giant bag, not sure how big, would go bad before one cat could eat it and it has no way to keep closed like the 7lb bag. I have to put the small bag inside a container cause it's the same way. But after asking 3 months in a row, I'm not wasting my time or $$ @ a place that only cares about making a few extra bucks a month on their tiny bags of food and refuses to order the size a customer requested and has NO problem selling!
8 years ago (30-12-2017)
The grooming department has a habit of repeatedly disconnecting calls at this location. Grooming services are also expensive here after recent pricing changes. Other store personnel are pretty helpful.
7 years ago (13-01-2018)
Great service and value. The shampoo is fantastic, very clean scent. Our dog was in bad shape before his appointment... he was shedding his undercoat! He looks extra handsome now! I couldn’t be more satisfied. We are return customers/client.
8 years ago (07-10-2017)
I took my small dog to get her toenails clipped today (about a 5 minute task). The groomer was busy with another dog. I asked the associate out front if we should come back and she said no the groomer was almost finished and she hated for us to lose our place in line. We waited for about 35 minutes and at about 10:45 another customer walked in and said she had an appointment at 11:00. The groomer got done with the first dog at 10:50 and walked out of the grooming salon and went straight and got the customer that had just walked in. I understand appointments. I get it. But it was 10 till. She could have cut my dogs nails and been done. What really ticked me off was she didn't even acknowledge we were standing there or had been for 45 minutes. That is just poor customer service and they just lost a monthly customer. I may not have been their best customer but I WAS loyal. Good bye Pet Depot!
8 years ago (11-10-2017)
Really, the only pet place in the Athens area. However, it has everything you need, none of what you don't. Even for my wife's chinchilla. Good prices. Good selections.
8 years ago (04-10-2017)
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