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Reviews, get directions and contact details for Public Storage

Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 2421 N Black Canyon Hwy, Phoenix, AZ 85009, USA
Phone: (602) 457-1709
State: Arizona
Zip Code: 85009


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Reviews
The rep that I talked to on the phone was very helpful and extremely professional. However, when I arrived to complete my reservation, they hit me with a bunch of additional charges. Naturally I became upset because I wasn't informed of the charges beforehand. Although the charges were necessary, I wouldn't have been so upset if they had been upfront about the charges. I was told they are not allowed to tell consumers about those charges over the phone. It's basically a sticker shock situation. I thought I was getting a good deal because of the special. Of course, they recouped those charges by hitting me up for more.
8 years ago (20-10-2017)
I was able to book this place a couple of days before with ease and today when I arrived on my move in date I was able to get assistance with getting in through the gate with my code and accessed my reserved space with no problems. I would recommend this location to anyone in the area looking to store their items.
8 years ago (15-11-2017)
Staff (Ashley) are very nice every time i have a question. Cheap large storage space (some with lights). Only complaint is that they no longer have the carts to help move your items.
8 years ago (16-11-2017)
Ashley was super awesome. She was willing to walk with me and take a gander at a few different storage units. She wanted to make sure i got the storage unit that fits my needs. She was very friendly and i would like to have her help me again if I need.
8 years ago (04-07-2017)
My storage space has been broken in too. I dont feel safe to store my stuff on there anymore. My unit was not covered by the cctv cameras. They were not able to capture a video of the incident.
8 years ago (03-09-2017)
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