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Reviews, get directions and contact details for Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 7410 W McDowell Rd, Phoenix, AZ 85035, USA
Phone: (623) 208-7052
State: Arizona
Zip Code: 85035


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Reviews
This review is for Tiffany, Sheri VB & Sandy. I have been a customer of PS for the past 5 years and never had any problems with any of the staff. Each and everyone I encountered gave excellent customer service + were very professional in their actions. This last week of September I personally had a couple of hiccups and went to PS to see how I could handle my storage unit situation. Tiffany worked with me by giving me the best alternatives, working with me hand in hand she eased my worries by making Sheri aware of the circumstances. Sheri picked up the baton & extended me the same courtesy and care. Then the final day came around not only Tiffany made sure that everything was taking care of to ease my emptying the unit, Sheri made sure everything went smoothly plus Sandy helped with the final touches, finalizing my transition. Kudos to HR for hiring these 3 ladies. Customer Service is about professionalism, sensitivity and going that extra mile for the customers. Tiffany, Sheri & Sandy went that extra mile. Ladies have a peaceful and blessed coming Holidays! THANK YOU is not enough.
8 years ago (01-10-2017)
Sandy was perfect! Very hospitable and she very thoroughly explained all the details. Thank you!
8 years ago (12-11-2017)
This is my second time with Public Storage, and I'm very pleased with each experience. Sandy at this location was very cheerful and has excellent customer service! She's makes my visit every time I come into pay my monthly bill. I highly recommend Public Storage for your storing needs, great prices too!
8 years ago (12-08-2017)
Today I met Sheri at public storage and she was a very helpful ,professional and a very enthusiastic employee she gave me great customer service and i left very happy and satisfied with my needs Thank you so much for the great service keep up the good work
8 years ago (29-10-2017)
I needed a unit for 1 month only. Sheri really helped us pick the right one and gave us a good deal. Would use again.
8 years ago (08-11-2017)
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