Reddi Services

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Address: 603 Funston Rd, Kansas City, KS 66115, USA

Phone: (913) 328-7799

Website

State: Kansas

City: Kansas City

Zip Code: 66115

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

DO NOT USE THIS SERVICE.    On a holiday this company was called  to open a main line.  The tech they sent failed to do so  and they charged $180 dollars telling me I paid for his time.   I had to call another company to get the line open within hours of the Reddi Services failure.  The  next company was able to.   I called the next day and spoke to the customer service manager.   She explained the tech was fairly new and to send the invoice of the other company  so it could be taken care of.  When I did this, the response back from the company was that the plumbing supervisor read the notes from the other company and decided that since certain tools were used and certain recommendations were made that justified them not keeping their word to reimburse.   I had already had 2 mediocre experiences with them and had not planned to use them.  Someone else called them out and trust me they realized what a mistake it was as well as he is in the plumbing profession but did not do rooter services.  His assessment was more scathing and summarized it simply with "He did nothing."   The horrible part is that someone else had the same exact experience within hours with the same tech as the plumber that had called them out received a call about who to use because Reddi Services had failed  the caller.   I failed to mention they wanted to charge another $200 for  camera services.  The other company, offered complimentary camera services.   I don't know what happened to this organization.   It used to be a slam dunk that they would do the work and be fair about it and the name meant excellence/quality.    Not  any longer.  BUYER BEWARE.

 7 years ago (16-03-2018)

They don’t do the job correctly. Had to have a deferent plumber have to come out and fix the real problem. Their costumer service sucks and they tried to tell me that I am required to dig up my septic every 3 month to “inspect my tank.”  I had to pay three times what I should have had to pay because they came out twice to fix the pump then I had to pay a real plumber to fix it. Plus I have to have my septic pumped three times in three years be before I could get it fixed correctly.  On top of that they did not screw the tops back on my septic tank. Even though they said it was ready to be buried. 

Horrible don’t use them. You cannot trust they will do the job correctly.

 7 years ago (12-03-2018)

Very disappointed!!! Talked to Gina Law, supervisor in customer service,  and hopefully the company pays more attention to the plumbers they send out. She gave me her word she would reach out to Glenn Trout the manager of all the plumbers and this will not continue to happen..

 8 years ago (20-11-2017)

Tom Allen is our Reddi Hero. He's diagnosed and solved a number of our plumbing issues, in addition to keeping our drains running smoothly!

 9 years ago (03-07-2016)

Danny will make things right

 9 years ago (31-01-2017)

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