REI

Reviews, get directions and contact details for REI

Story

At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That’s why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you’re new to outdoor adventure or a seasoned pro, we’re here to help with the gear, education and inspiration you need to #OptOutside.

Address: 6911 Fayetteville Rd #109, Durham, NC 27713, USA

Phone: (919) 806-3442

Website

State: North Carolina

Zip Code: 27713

Update Info

Similar places near

New Balance Durham 117 meter TEAM, ESPECIALLY OWNER, IS AMAZING!!! Here's our story: My mom went in to get fitted ...

SAS Shoes 167 meter Great shoes, made in America too. Staff is knowledgeable and so friendly.

Jos. A. Bank 201 meter Customer service was terrible. We scheduled an appointment to discuss wedding attire ...

Nordstrom Rack Renaissance Center 236 meter this has a great selection of items available and they keep it very clean and kept up...

Finish Line 243 meter

Fleet Feet Sports Durham 274 meter These folks are great. I had a pair of shoes that tore after 100 miles and because of...

Finish Line 455 meter We had a great experience in your store today. Brought our kids to buy school shoes a...

Cole Haan 492 meter I was very disappointed in the return policy. When I ordered shoes through the store,...

Express 493 meter It was weird, because every associate I passed told me to let them know if I needed h...

J.Crew 501 meter

Rack Room Shoes 503 meter Pretty good selection, but I swear that every time I go in there, at least one of the...

Belk 510 meter I have been a loyal Belk's customer for over 25 years. I go there first, because it's...

Journeys 512 meter

Nordstrom The Streets at Southpoint 522 meter The customer service at this Nordstrom is amazing. My husband bought a pair of pants ...

Michael Kors 535 meter The staff loves to ignore people

Vans 536 meter Excellent service! Everyone in the store was super helpful! I asked to get a pair of ...

Sears 541 meter WORST SERVICE EVER. The delivery guys tore up my brand new house and I have made no l...

Zumiez 550 meter I went to the store to try on two bathing suits. I tried a burgundy bathing suit and ...

Reviews

Terrible customer service! Didn't give me 2 items I bought but then didn't want to give them to me since no security cameras to prove. Also, charged my credit card for online order after saying they wouldn't! Order was then paid (usually in store) online to void charge from credit card. Were supposed to arrive by Friday, I get to store: delivery delayed! I then asked if they could ship them to me but was told no since I chose send to store which was only to not have to pay until I go to store to pick up, but got charged, and now have to pay additional $10.99 to send it to my apartment. Very poor customer service for such an expensive store. Extremely disappointed

 8 years ago (27-05-2017)

They had what I wanted.....good thing I found it myself........customer service severely lacking! Cashier said NOTHING to me as she was 'busy' on the phone........took my money though......
Didn't feel like I'd go back.....but I'm sure plenty of people will still go there.

 8 years ago (03-06-2017)

If you need outdoor, camping, or bike gear this is a great place to go. The gear is vetted by staff so it's hard to go wrong. The staff have a lot of experience and will help you find thing that will serve you well. My recent purchases: a web belt, Smartwool Socks, a Columbia hat for the sun, bike gloves, and a Mirrycle bike bell. Their reusable shopping bag is one of the best I have seen: sturdy with handles that work as a shoulder strap too.

 8 years ago (14-03-2017)

Their garage sale is definitely not as big as some of the others in the area (or so it seems to me) The last time I went her was a year ago though, they may have changed it since then. Everyone has always been very friendly and helpful with lots of advice and expertise. I definitely recommend becoming an REI member for their amazing return policy. I tried out a fitbit alta and just did not like it versus the charge hr and they took it back no problem.

 9 years ago (04-10-2016)

Great products, helpful and knowledgeable staff. 

 8 years ago (11-06-2017)

Comment on this business

Map, Satellite View
Street View

to add REI map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=rei&id=233316&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/rei-i233316.html" target="_blank" title="REI">REI</a></p>

Reviews, get directions and contact details for REI

Story

Find nearby businesses, restaurants and hotels

We use cookies