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Rooms To Go & Rooms To Go Kids Furniture Store - Avenues

  1. Greenland
  2. Florida Furniture Store

Reviews, get directions and contact details for Rooms To Go & Rooms To Go Kids Furniture Store - Avenues

Address: 11030 Philips Hwy, Jacksonville, FL 32256, USA
Phone: (904) 260-3300
State: Florida
City: Jacksonville
Zip Code: 32256


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
Rooms to Go Jacksonville FL Route 1 Phillips Highway. Terrible customer service. They do not answer the telephone when there is an issue. They also do not return phone calls when caller is prompted to leave a call back number. Calling the store is not a help either since they work very hard to route the call back to the unresponsive customer service line. I will be going to the store to make my complaint whether other customers are there or not. Would rate with no stars but I can't post my review that way.
7 years ago (12-03-2018)
We bought 2 mattresses and the sale went fine. But the delivery debacle was a horrible experience. We had a delivery schedule that was changed twice at the last minute. This included the day of when they tried to deliver the mattresses 7-11 hrs off the schedule while we were not home. When we called they unapologetic & stated they would have to change the delivery to another day of their choice. I will never shop at Rooms-to-Go again just from this experience that caused us to cancel appointments and deal with such poor customer service.
7 years ago (23-02-2018)
They are all a bunch of liars. I was told that I could exchange my new mattress in a 100 days period if it doesn't work for me. Now they are telling me that they doesn't have an exchange policy but they can do me a "favor" and exchange the mattress for a fee. Are you kidding??? I paid $2300+ for a full bedroom set and still you want more money? I think I was a stupid because after reading the awful reviews I still ended up buying their lies and their furniture. It looks like a joke, the more I think of it, the less I believe a business like that treats the customers in such an unprofessional way. I end up with an uncomfortable mattress, but I'll take my business elsewhere and I hope this review helps someone else. Please, be aware that they will lie to you to make you buy their stuff.
8 years ago (13-12-2017)
Great experience with well knowledgeable with all products I found myself interested in. Will definitly be shopping there again.
7 years ago (06-03-2018)
Great sets of furniture at a good price and great financing deals. They also keep the selection up to date, like the kids bedroom themes. Star Wars, Disney Frozen, etc.
8 years ago (21-12-2017)
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