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Reviews, get directions and contact details for Rush University Medical Center

About

To request an appointment, please call (888) 352-RUSH.

Mission

The mission of Rush University Medical Center is to provide the very best care for our patients. Our education and research endeavors, community service programs and relationships with other hospitals are dedicated to enhancing excellence in patient care for the diverse communities of the Chicago area, now and in the future.

Vision

Rush University Medical Center will be recognized as the medical center of choice in the Chicago area and among the very best clinical centers in the United States.

Values

Rush University Medical Center's core values — innovation, collaboration, accountability, respect and excellence — are the roadmap to our mission and vision. These five values, known as our I CARE values, convey the philosophy behind every decision Rush employees make. Rush employees also commit themselves to executing these values with compassion. This translates into a dedication — shared by all members of the Rush community — to providing the highest quality patient care.

Address: 1653 W Congress Pkwy #510, Chicago, IL 60612, USA
Phone: (312) 942-5000
ude.hsur@hsur_tcatnoc
State: Illinois
Zip Code: 60612


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I have been using the services from Rush for over 15 years. This past week is the first time I had to go to the emergency room. I can't say enough about the first class treatment from everyone that helped me. Unbelievable professional and prompt service from every doctor, nurse, technician, front desk and billing staff. Having used other hospitals for emergency services for my family I have never had such a positive experience. Everyone was caring and concerned for my well being. Thanks to all who helped me out at Rush.
7 years ago (30-12-2017)
If you have BCBS don't come here. I've been on the phone for an hour, trying to determine if my ER visit was in or out of network. If it is determined as out of network, they do not want to work with me as far as setting up a payment plan UNLESS I put down HALF, and because it was determined by Rush that I am NOT in network, they will not honor a financial assistance plan.
7 years ago (26-01-2018)
The doctors are great, but because this is "Rush" the prices are EXTREMELY HIGH!! I used to see my doctor for 3 years at Loyola medical, ever since he came to Rush, my doctor visit went from $142 to $859!! Go elsewhere, unless you are absolutely sure insurance will cover the majority of your bill... buyer beware!!
7 years ago (15-01-2018)
I wish I can give them a lower score. This hospital is terrible. I've been here with my child for 5 hours and the mom next us has been here 8 hours. I've seen so many nurses and doctors just stand there and do nothing. They have lost patience and just asked everyone if they seen their patient. When i asked why they took so long, they said they didn't have enough rooms. It's a big hospital!
7 years ago (03-01-2018)
Hospital doesn’t even deserve 1 star. Been here since 8PM and it is now 4AM waiting to hear my results. I’ve never waited this long In an ER before. Wouldn’t come here at all so don’t waste your time.
7 years ago (04-01-2018)
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