Presence Saint Francis Hospital

Reviews, get directions and contact details for Presence Saint Francis Hospital

About

Presence Saint Francis Hospital in Evanston, Illinois is an award-winning 271-bed hospital with a Level I Trauma Center.

Story

In addition to delivering excellent care and service, we want to inspire people to see their health in a new way. More than doctor visits and medical tests, but a lifelong journey of small, manageable steps. Our goal is to empower the people we serve to take a few of those steps every day to achieve their best health. And there's no better time to start than today.

Mission

Inspired by the healing ministry of Jesus Christ, we Presence Health, a Catholic health system provide compassionate, holistic care with a spirit of healing and hope in the communities we serve.

Address: 355 Ridge Ave, Evanston, IL 60202, USA

Phone: (847) 316-4000

Website

[email protected]

State: Illinois

Zip Code: 60202

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

My wife gave birth here and I loved the care she was given. The nurse were attentive through out.

 7 years ago (18-01-2018)

The worse experience I've ever had in my life. Firstly the ambulance personnel treating me as if 104 fever is nothing. They were trying to talk me out of going to the hospital then put my iv in incorrectly which I took out myself !!! (I'm a phlebotomist. I got to the hospital waited and waited was never given a room sat in a chair the whole time ! My privacy was violated they were giving out results right in front of other people. I had to ask for my other results because they just thought it wasn't important. I didn't get any ibprfrin or Tylenol nothing for my dizziness!! Im planning to file a complaint about this hospital. If the flu so deadly why are they treating flu patients like garbage????? Bastards

 7 years ago (12-01-2018)

Never go here unless you are prepared for an outrageous bill!!! I was in Chicago visiting my family with my kids and my daughter got a urinary tract infection. She is prone to them so I knew exactly what it was. Unfortunately because we were out of state my insurance wouldn't cover anything unless we went to the ER. So we came here. As soon as we walked in the door I told the nurse what it was. They took my daughters vitals, gave her a Tylenol, we were in a general area for two minutes so she could use the bathroom to pee in a cup, and then we waited in the waiting room until a nurse came, and handed me a script for antibiotics. I got the bill today and they charged a $967 Emergency Room- General Classification charge ON TOP of the lab fees and urology fees!!!!!! WE SAW A DR FOR LESS THAN TWO MINUTES AND WERE NEVER EVEN IN AN ACTUAL ROOM!!!!! WE WAITED IN THE WAITING ROOM!!!!! And when I called bilking to find out what exactly this $967 "General Classification" charge is THEY DIDNT KNOW!!!! Just that it's a Level 3, whatever that means. But they couldn't tell me what the charge was for just that it was for the level of care my daughter received. She didn't receive any! So you charged us $967 to sit in your waiting room???? I lived in Chicago for over 12 years until now and I made sure to tell all of my family, friends, ex coworkers, EVERYONE, to NEVER go here!!!! OUTRAGEOUS!!!!!

 7 years ago (30-09-2017)

Terrible service (emergency room)  The nurse told me to press the call button if we need anything, and twice I pressed the button and no one came and they just turned off the call light.  The doctor told us he would get us more pain medicine, he came back an hour later and asked if it was working , we told him no one came to give the pain medicine.   They told us we would go for a CT scan at 1pm, they didn’t take us till 3 pm.   I would recommend to go to any other hospital.  As we are still waiting for our results and the nurse telling us how busy it is, I over hear her telling the other nurse oh my no one has cut the cake.

 7 years ago (06-01-2018)

Christmas Day 2017 here at St. Fransis... from the time I walked in the door, it was the crutial. The SO Called Receptionist was evil from the first words that left her mouth (She may as well have asked me, "What do you want?")....with her initial "Yes?" As she peered at me blinking long and hard with her beige contacts. Let's call her "the dot."

My speech is Crisp and Clear and rarely do I miss a beat as I speak the Queen's English. Especially in an emergency situation with my child in tote, who was just rushed into the washroom to throw up for the 8th time today.

 With every question I answered,  the dot's" attitude became more aggressive. She said, I need to see the child. I said , Yes but she's in the washroom sick, throwing up. She said again, I need to see the child? I asked, should I go get her now and let her finish here on your floor or would you like to wait untill her Dad brings her out? 
Nevertheless, this continues down hill from there as she asked my daughter as she was putting the ID band on..."Soooo, is there anybody that you want to hit or hurt today?!!!" ...as she shot a look at me. Whaaaattttt????!!!
Didn't feel good about this entire experience.

St. Fransis couldn't help but notice your 3.3 rating.

 7 years ago (25-12-2017)

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