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Reviews, get directions and contact details for Advocate Illinois Masonic Medical Center

Address: 836 W Wellington Ave, Chicago, IL 60657, USA
Phone: (773) 975-1600
State: Illinois
City: Chicago
Zip Code: 60657


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Their Behavioral Health Program is phenomenal. You can tell they really care about their patients. I also was there in the past for physical health issues. I was in pain and no one at my regular doctors office knew what was wrong. The doctor's at Illinois Masonic immediately knew what was wrong within 10 minutes and treated me with the utmost respect and really helped me get better. Also their Behavioral Health Program is one of the best in Chicago. If you are able to, please go to Illinois Masonic.
7 years ago (13-03-2018)
So I went in last January. I had a stroke 7 years ago and was at Christ hospital (fyi great hospital and stsff). Went in cause I was having some related issues that would concern any person who had a stroke before. They ran test, gave IV . All this time I am on the emergency room gurney, and also in the hospital gown. Had one sheet to use also. They told me they were keeping me 24 hours for observation. During an x-ray the guy there asked me if I would like a pillow so I could actually use my sheet to cover up with (was using sheet as pillow). They told me I would be moved to a room. A room never came up. Around about 2 in the morning I had to call the nursing station from my cell phone for them to come check on me and let me use the restroom. So I never got moved to a room, and in the morning I have become quite aggravated and no doctor or nurse really seemed to care that much. So 4 months later I get a bill. Keep in mind I was in the emergency room less then 24 hours. The bill is go $18,000 and was due in 30 days. Granted the insurance I had at the time was horrible also, but less then 24 hours and $18k? Yeah wow. My stroke with 3 weeks in the hospital, physical therapy, and test. All about $80K before my insurance took care of it. So now they have turned into collections, because everyone they call me i am at work, and when I am off work they are not in so it has been a bit hard to connect. Now they have turned it into collections, and I am having to take time off work just to get some answers to help get this taken care of. Talked with 3 different people, and they keep transferring me to different departments. Still haven't got to talk to someone who actually seems like they care about patients. So can totally see where health care needs to change. The hospitals aren't showing that they are there for their patients especially if your gonna charge them $18k and not even put them in a room, give a blanket, or even a pillow. Definitely shows mainly there for the money. Whether you can pay it or not. $18k well that's half a years salary that they are charging me for not even 24 hours. Mainly will never go there again.
7 years ago (25-01-2018)
The only good thing in this hospital is the food in the cafeteria. The staff is very slow and unprofessional. They placed the wrong lunch order. They reordered and forgot to bring it up. In total we spent 4 hours in a waiting room of the ER, 7 hours inside ER waiting for the room to be ready, 6 hours for for a stress test and 4 hours for her lunch...and we never got the lunch. Great job!!! You should be proud of your professionalism...
7 years ago (18-01-2018)
I just want to tell all of the doctor's and nurses you're amazing at what you do. Through out the years you've saved three people that i know personally all who were in the trama unit. I know that any lives that couldn't be saved you guy's definetly put your all may you all be blessed and always know in your hearts that you make a difference. Thank you all from the bottom of my heart❤
7 years ago (09-02-2018)
I just had surgery here today and the staff was fantastic. My nurses (pre-op Bre, OR room Nina, and post-op Gloria and Suzanne) were wonderful. Very organized and no issues at all.
8 years ago (15-12-2017)
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