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Sears Hometown Store

  1. Virginia
  2. Richmond West Hardware Store

Reviews, get directions and contact details for Sears Hometown Store

About

"Come visit to see what locally owned and operated really means!"

Story

Sears Hometown Store in Williamsburg, VA is the local destination for all your appliance, home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. Sears Hometown Store also offers a great selection of kitchen appliances including ovens, stoves, ranges, dishwashers and microwaves.

Impressum

We are a locally owned and operated business. It is our goal to establish and grow our business to become the go to place in Williamsburg for your home and family needs. We chose a Sears store to provide the top quality brands with dedicated service. It is our desire to serve the community and build friends and family along the way.

Address: 6623 Richmond Rd, Williamsburg, VA 23188, USA
Phone: (757) 645-3044
State: Virginia
Zip Code: 23188


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Reviews
Great experience with a knowledgeable staff that took the time to answer our questions. Did not try to up-sell as we were looking at two different models of refrigerators and gave us good answers to our questions. Delivery was smooth and the team took the extra time to minimize any disturbance and made sure everything was square, level and in operating fashion before they left.
8 years ago (17-10-2017)
Their repair people are awesome. We also bought a new dishwasher. Great price and excellent installation. Not sure why anyone would use a big box store when this Sears is locally owned.
8 years ago (11-08-2017)
I had the worst experience ever at this store. I arrived at the store soon after opening to purchase a weed eater that attachments could be added. I told the manager/owner exactly what I wanted. When I got home and opened the box I realized that he had sold me the wrong one. I took it back to the store and told him that I was appalled at his lack of knowledge concerning the products that he sold. He said oh no this weed eater does take attachments. He went over and came back with an attachment just to find out that I was right and he was wrong. I asked him if he could just get me the right product. Instead he began processing my refund. Since I paid with debit I asked could I get cash back. His reply was "absolutely not ". After many fumbles he finally processed the card. I asked if I could get the correct product and he stated that he was out of that product. I then went over to the weed eater area and I did see the product. I asked could I purchase it. His reply was that he was the owner/manager and he reserved the right to refuse selling me the product because of the way I talked to him. I only stated him he wasn't knowledgeable. Perhaps if I wasn't black I would not have been denied service
8 years ago (29-05-2017)
The phone was more important than our business. Waste of time trip.
8 years ago (30-10-2017)
Great selection and a knowledgeable staff that really listens. Helped me get just the right machine and save money with their advice. Five stars easy!
8 years ago (22-02-2017)
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