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Reviews, get directions and contact details for Sears

Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 4700 N Division St, Spokane, WA 99207, USA
Phone: (509) 482-5600
State: Washington
City: Spokane
Zip Code: 99207


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 8:00 PM

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Reviews
Elderly employee shouted at me and kicked me out of the store for sitting on one of the beds. Was excruciatingly rude to my friends earlier the same day. Bad service and rude employee.
7 years ago (18-03-2018)
Good! Not busy in the morning! Sometimes hard find a cashier around!
7 years ago (07-03-2018)
Associate was well informed on the product I was looking at Miter saw, helped me figure out whichbon was best . Bought it and was surprised it was cheaper at store then online. Love the shopping at Sears will go back.
7 years ago (10-11-2017)
Worst customer service I have ever received. I was shopping after work on a Wednesday evening, the store was not busy, yet I had to ask to check out. Several employees were milling about. After purchasing a heavy item, I realized I wanted to shop in housewares also. I asked if I could leave the heavy item with the clerk. He responded I could leave it on the counter but he wasn't going to be there. Deciding to take it out to my car before finishing my shopping, I walked past several employees including the clerk I had just spoken with. Not one made eye contact or asked if I needed assistance, much less asked this 5'2'" middle aged women if I needed help carrying the large, heavy item out. I returned to shop and found two items I wanted. I had to seek out an employee again to check out. He also failed to offer any assistance. Although not heavy, the two items were bulky. The counter was cluttered. Instead of clearing a place for the items or even offering to take one or both, he allowed me to hold them. Frustrated, I sat them down on the floor, said I was no longer interested in them and walked over to JC Penneys where I purchased similar items.
7 years ago (30-08-2017)
We had come into the mall through sears and we picked up an online site-to-store order there, well long story short my mother and I ran to the restroom on the way out of the store, my mother went first while I walked around with my son in his stroller and waited for my mother to finish using the restroom so she could stand with my son so I could go. One employee, who had stood around watching me the entire time I was walking around waiting for my mother and then very loudly said “code 3, suspected shoplifter by women’s restrooms” into her walk-talkie. So three more employees came and watched me walk around by the restrooms (where there are riding lawn-mowers and grills, not even things that could be “shop-lifted” very easy). After I used the restroom and came back out, the employees were still standing there now watching my mother and son because we are apparently extremely suspect characters. *insert eye roll*. Perhaps you should hire staff who aren’t such complete morons, and who have better things to do then stand around and accuse paying customers of shop-lifting because they’re obviously waiting to use the restroom. I will not be back to this location. And to the fat black-haired lady, you’re a moron, try using common sense and even if you suspect someone of shop-lifting, a little discretion goes a long way.
7 years ago (19-08-2017)
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