Kay Jewelers

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Spokane today.

Address: 4750 N Division St Suite 104, Spokane, WA 99207, USA

Phone: (509) 484-4864

Website

State: Washington

City: Spokane

Zip Code: 99207

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

Do not buy a engagement ring from them! They told my fiance that with the ring he picked the interest rate was 1% so he bought it and of course I fell in love with it but when making the payment came around the interest rate went to 27%!!! We talked to them but of course they have this whole story to back themselves up. I feel like they definitely took advantage of him and would hate to see others get this done to them.

 7 years ago (30-04-2018)

Always read reviews before purchasing any item.  In the case of Kay Jewelers, you will be happy that you did and went somewhere else.

 7 years ago (26-03-2018)

Been there multiple times lately to get a ting guard with my wedding ring and get it resized and this is the worst customer experience I have ever had. The information is totally might and say from each person.they do not celebrate about the customer here at all just the sale.I was there for a valentines day sale and was told only the day prior it was under my budget with the sale only to be told the next day it was almost 500 more. I had to push to get the avertised sale price. Absolutely ridiculous so not shop here.

 7 years ago (14-03-2018)

I should have checked the reviews before I came here. Came here today to have my ring and earrings inspected and cleaned. The store was busy because of the holiday. So we told the lady who helped us that we would come back to pick up the ring and earrings later because the store was packed. 30 mins later, we came back and the lady helped us was done with her shift and went home. No one knew what happened to my jewels. They looked at me and said " I don't know what to say, that how you let your jewels got stole". Seriously?! Back then, when we were still in Vegas, we did that all the time. I would leave my jewels at the store to be cleaned and 30 mins later, the customer service will have them ready in box for me to pick up! We tried not to panic. They did a lot of phone calls trying the reach the girl. I showed them my paperwork to prove that I did leave my jewels here (thanks God I had my paperwork with them, otherwise they wouldn't believe me). Then one of ladies finally came to the cleaning box and looked in bottom, my rings and earrings were in there without anybody care for them. Worst experience ever. DO NOT COME HERE.

 7 years ago (17-12-2017)

The ladies who work here have the worst customer service skills I've ever encountered. I've been a customer for 5 years and we have purchased 4 items at Kay's. I've had a ring resized here right before my wedding and they assured me that I would have it back in plenty of time before my wedding, I got it back the day before and I'm sure that's only because I went in multiple times to ask them about it. We just recently brought my husband's ring in that was under warranty amd had broken so we would get a free replacement. We were never called to be told the replacement ring was in so when we did call 2 months later wondering what was up they were like uh yeah it's here. So we went in to pick it up 30 minutes after calling and the lady tried telling us it wasn't there. it was there and after finding it they told us we had to give the broken ring back, but they took it when they ordered the replacement. so now they want usto buy a new ring.. I will never buy ANYTHING here again.

 7 years ago (30-01-2018)

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