Secor Mitsubishi

Steve Plona was great. He took me serious unlike other dealers and was very easy to work with. They were very accommodating and the process was smooth. I'll be back for another Lotus in the near future.
5 7 years ago (13-04-2018)

At Secor Mitsubishi, you couldn't ask for better customer service. The staff are friendly, knowledgeable and even willingly to assist with finding decent insurance rates. Their selection is top notch and nobody will work harder for you then them. 10/10 would visit again.
5 7 years ago (17-02-2018)

Parts dept was accurate in getting me what i needed, had to wait a bit longer than expected for somebody to come around and greet me
3 7 years ago (07-01-2018)

Sales manager tried to instill fear in me by letting me know that the timing belt in my car could fail any day now (without even looking at it of course). He told me "it would make more sense to just buy a new car" instead of replacing the belt. What nonsense. After hearing this, I ended up replacing the belt (which was still in good condition by the way). Parts guy who was working here in 2014 was not the most personable over the phone and had a "take it or leave it" attitude.. but this place was fine with charging me close to $600 for new brake pads and rotors. Thanks, guys.
3 7 years ago (13-09-2017)

I had the most positive experience ever. I am in the military and I am stationed in Texas. I decided to buy a car for my mom. My mom had her 75th B-day. I had a certain budget and I approached about 15 car dealers including Hartford, Middleton, Groton, Norwich, Old Saybrook and numerous places in New London and only Volvo was willing to work with me. I had THE best sales person. Her name is Christine Littlefield. I was in Texas and I was able to conclude my sale long distance. She was outstanding. She needs to be THE salesperson of the year. She even helped to surprise my mom, she put a big huge red ribbon on the car…the best experience ever…first class customer service.
5 7 years ago (18-07-2017)