Sullivan Tire & Auto Service

Reviews, get directions and contact details for Sullivan Tire & Auto Service

Address: 333 St John St, Portland, ME 04102, USA

Phone: (207) 772-5421

Website

State: Maine

Zip Code: 04102

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

What really grinds my gears, nobody there cares they lost a customer today. I set up an appointment a week and half prior to have 2 new tires put on my vehicle. I showed up at the agreed upon "bright and early 7:30am." When I arrived we had to go over steps I could've finished on my initial start up. Because of that mistake I was already set back and the tires needed to be shipped from the warehouse, nearby. No big deal. When I asked if my tires would be done by 3pm (8 hours later) I was informed that they most likely would not be done because of "so many appointments." I left and got my tires done at a family establishment and paid less in 2 hours time.

 8 years ago (05-12-2017)

i'm so happy i found this place!  i've had several bad experiences in the past with dishonest and incompetent mechanics, but then i was referred to sullivan by some very satisfied co-workers, and i can see why...they are clearly very good at what they do, and their customer service is top notch...recently, i had to go in to get something fixed, and they discovered after i had dropped off my car and gone to work that the manufacturer had listed the wrong parts for the assembly, so they wouldn't be able to fix my car that day, and i would have to bring it back again when the parts they now had to order had arrived...when i picked up my car after getting the work completed a couple days later, they apologized again for the inconvenience and told me there would be no charge...i would happily recommend these folks to anyone who has a car:)

 8 years ago (22-09-2017)

Place is a fraud, charged us $60 dollars for a simple oil change. Must be the re used oil they dumped in my car. Will never bring my business here again.

 8 years ago (12-08-2017)

Dishonest and sleazy. They attempted to turn a $19.99 tire repair in to a $1,400 replacement of all 4 tires by telling us the tire could not be repaired and that if we replaced a single tire that it would "destroy the transmission." Paulins, around the corner fixed the tire for $19.99 and had us on our way in 30 minutes.

 8 years ago (06-09-2017)

I used to go to Sullivan Tire on Brighton Ave and I will return there. I do not want to go into details but my experience on St. John Street has cost me dearly and I believe I was cheated. But they would not believe me. Oh well, next time I will not go there again.

 8 years ago (21-11-2017)

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