T-Mobile

Reviews, get directions and contact details for T-Mobile

Address: 824 W North Ave, Chicago, IL 60642, USA

Phone: (312) 867-0415

Website

State: Illinois

City: Chicago

Zip Code: 60642

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

related searches: T mobile lincoln park nj, T-Mobile near me, T-Mobile customer service

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Reviews

MY favorite t-MOBILE STORE!!!! If I go to another location I immediately wish i was at my home store. I'm a regular and the clerks treat yous as old friends, Tim is very helpful as well Adam,. THE STAFF HAS GREAT CUSTOMER SERVICE here.  It does gets a little crowded at times but the line is usually broken down rather quickly.

 7 years ago (17-05-2018)

Terrible Customer Service!
I brought in two lines from AT&T in February 2017. I was promised $400 for two lines, but I only received $300. Store manager Christina Morris does NOT answer my calls, nor she reply to my emails. I've called, visited the store, and emailed several times, and she is never available, and she never replied to my email. She gave me her business card and asked me to contact her, but she never solved my problem and never cared taking care of me as a customer. I reported her to Corporate, hoping they will fire her.
Also, personnel at the store are very interested in you signing up for T-Mobile, but once a customer, you are on your own. I am owed $100 since Feb 2017, and it is Nov!!!
TERRIBLE store. I will never be back here again!

 8 years ago (07-11-2017)

Great customer service, did not have to wait in line. I had an issue with photos on my phone and the service rep worked with us to fix it within 10 minutes. Don't remember her name but fast and friendly service.

 8 years ago (30-07-2017)

Fast, professional, and personable. They answered all my questions quickly and fully, offering numerous solutions to my problem. They were clearly very knowledgeable in their service and the products.

 8 years ago (24-08-2017)

We went here last week and the people who are working here are lazy, not helpful, sarcastic and rude. Extremely Terrible customer service! Don’t come and visit this place!

 7 years ago (09-03-2018)

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Reviews, get directions and contact details for T-Mobile

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