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Reviews, get directions and contact details for Tahoe Biltmore Lodge & Casino

Tahoe Biltmore Lodge & Casino

About

Tahoe Biltmore Lodge & Casino

Story

The Tahoe Biltmore Lodge & Casino is a full service experience. Come and play, come and eat, but most of all come and enjoy some of the most affordable lodging in North Lake Tahoe.

Our proximity to the lake, to several world class ski resorts, and to expertly designed golf courses allows us to be the central point for all your vacation needs.

Address: 5 NV-28, Crystal Bay, NV 89402, USA
Phone: (800) 245-8667
moc.eromtlibeohat@yenaffagt
State: Nevada
City: Crystal Bay
Zip Code: 89402


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
My son and I recently stayed here and we had an incredible stay. The hotel was rustic and charming just like I expected a Lake Tahoe hotel to be. The staff was friendly and very accommodating. This hotel hosts two restaurants but since I was traveling with a toddler we hung out mostly at Cafe Biltmore. The food was great and the service was impeccable. I even picked up some trinkets from the gift shop and the prices weren't through the roof! Updating some basic fixtures wouldn't hurt but I loved that the Biltmore kept in tune with the historical vibe of this classic hotel. The view from our balcony suite was breathtaking and the large balcony would be a great place to hang out in the summer. Even though we traveled during the winter my son still loved to run, play, and look out at the views on the balcony.
7 years ago (07-03-2018)
The Tahoe Biltmore hired some great staff lately. I was pleasantly surprised by unmatched hospitality I was given by the wonderful staff. Thea is especially awesome with her ability to handle delicate situations. Thanks so much Biltmore staff!
7 years ago (05-03-2018)
The Biltmore is definitely a throwback Hotel, don't expect anything fancy. We had a great time though and would definitely go back. I recommend taking the stairs as the elevator only worked half the time.
7 years ago (06-02-2018)
The manager is a rude, hateful, unhelpful women, that pretends to be nice, by calling you, "honey." Their customer service is terribly. The lobby is messy, and unloved. The restaurant food, is okay, but not worth their prices. Every room we have been in, has paper thin, and shredded sheets, a strip of fabric lain on the foot of the bed, to portray a folded throw blanket, only 2 pillows per bed (no more), black streaks on the walls everywhere, even the ceiling, burn marks in the carpets, stains on the ironing bored, dirty lamp shades, dirty windows, broken window shades, holy window drapes, deteriorating seals in the shower, dirt smelling soap, and shampoo, dirty sinks, and tiles, lukewarm water, and no customizing heat, to keep you warm. Very few rooms have a microwave, and, or mini fridge. We spent a lot of money at their casino, and they still treated us like a burden, and a peasant. Their manager, is the rudest women you could meet. She is there to help you, but she mealy shoves you off, if you have a problem. We had a room in one of the cabins. It had 0 WiFi, even though your in a CASINO LODGE. I took a bath, with the hottest water pervaded (lukewarm). We got a call the next morning, telling us to get the hell out, because it was 15 minutes past checkout time. I told the women that we had requested another night, she backed off and apologized, slightly. Then I went back for a nap, just to relax, and wake up, but a knock on the door, woke me up. It was house keeping ignoring our "do not disturb sign." They wanted to do their usual routine, but to wake me up, is really pushy! When we left the room, for another, we requested a late check out, as we were waiting for a friend. House keeping knocks on the door, and gets all flustered, repeating 3 times, that the office said we were already out, mind you standard check out time, is 11:00, they were there 10 minutes early. We went to our other room. The heater was a strange bulky box that took up the entire wall, with a blackened nob, with sharpie marked "on," and "off," directions. It wouldn't work, so we huddled under the tissue paper cheep sheets, to stay warm. The phone didn't work in our room, and they didn't even acknowledge our problem. Our heater didn't work, so we asked for a portable heater, and they said they would look with house keeping, but hung up on us, and we never heard from them. We tried to turn up the thermostat, but it's just for show; they regulate your temperature, even if your are about to ketch a cold, in your own room. Every room we have been in has had back streaks on the walls, everywhere, burn marks in the carpets, stains on the ironing bored, dirt smelling soap, and shampoo, dirty sinks, and tiles, lukewarm water, and no customizing heat.
7 years ago (03-01-2018)
The staff was very friendly and courteous. Bilty's Brew and Que was advertised on the bill board, but there were no craft beers available on draft. The whole place was a little shabby and dated which is great if you re looking for a dive bar. There was no live music playing when I was there, so the place was dead.
7 years ago (15-01-2018)
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